Hotel in Medellin
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Medellin
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
Tiene una excelente ubicación, es limpio, cómodo y lindo. El personal se comportó de manera adecuada pero podrían mejorar para hacer excelente la experiencia
Según la persona que nos recibió teníamos un beneficio de 30 minutos en el spa, no nos indicó que debíamos reservar inmediatamente y cuando quisimos hacerlo nos indican en el spa que no había agenda, por ende perdimos este beneficio
7 / 10Good·Oct 2026
El personal es súper amable y atento, siempre pendiente de que tengas una buena estadía. La comunicación por WhatsApp fue excelente, el desayuno delicioso y las instalaciones hermosas.
Solo mejoraría dos detalles: la ducha, ya que se salía un poco el agua, y el espacio para colgar la ropa, porque los ganchos no encajaban bien en la barra. lo demás, todo excelente!
10 / 10Outstanding·Oct 2026
Excelente ubicación, cómodo, limpio, lo recomiendo
Sería grandioso tener neverita en la habitación
5 / 10·Aug 2026
Location is nice
Bed is comfy
The check-in process was far too long (30 minutes) and we had to ask them to speed things up.
To make matters worse, the room had no windows, and the bedside light was broken and stayed constantly on, making it impossible to sleep. The next morning, maintenance spent 30 minutes in our room without fixing it, eventually just putting black tape over it. Other lights in the room were malfunctioning as well.
At the rooftop bar, I ordered a margarita. The bartender suggested a spicy version, which I agreed to try. However, they failed to mention it was an off-menu cocktail priced at double the standard rate. When I disputed this on the receipt, they eventually refunded the difference, but were visibly annoyed. Despite our group (staying across 3 rooms) ordering around 10 drinks, the staff’s attitude was completely unacceptable.
Finally, during check-out, staff members accused my uncle—who was staying in another room with the rest of our family—of stealing a massage gun. We didn't even know there was one in the room and had to offer to open our luggage to prove it. The receptionist, Catharina, was extremely unpleasant throughout. Seeing her get pouted and offended simply because we defended ourselves and proved we hadn't stolen anything was completely surreal. Calling us "rude" after falsely accusing us is the peak of unprofessionalism.
For the price charged, one expects significantly better service and respect.
$$$$
Top rated by guests
8.7Excellent
(643 Ratings)
"Один из лучших отелей Медельина, где мы останавливались за много поездок. Красивый дизайн, просторная светлая комната, удобная кровать и подушки, чисто и аккуратно, в номере есть все необходимое. Расп..."
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