Heiss Hotel By Jalo

Top rated by guests
Solarium, Balcony/Terrace, Swimming pool
Garden, Garden view
Hot Tub, Solarium, Balcony/Terrace, Swimming pool
Bed, Photo of the whole room, Bedroom
Lounge or bar
review stars
8.6Excellent
(1,922 Ratings)
"Very nice hotel in a good area with friendly staff"
Verified guest
Don't miss out! Price and availability may change
8.6 / 10
Excellent(1,922 Ratings)

Hotel in Medellin

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Comfortable Accommodations

Amenities

Airport transportation available
Shuttle available
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Medellin

city location on map

Available Rooms

Ratings and reviews

8.6 / 10
Excellent(1,922 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
The rooftop view in the pool was amazing. The breakfast was great.
I didnt like the body soap it was like using regular hand soap. I would like to choose when the staff can clean the room.
7 / 10Good·Oct 2026
It’s location.
The balcony rooms are very noisy and staff, specially front desk employees should be more attentive. There was work on the street next to my room and couldn’t sleep well and because of that I asked front desk to allow me to check out at 2 and they were not friendly about it.
7 / 10Good·Sep 2026
The property is in a great location, very central and surrounded by plenty of restaurants and bars. Most of the staff are friendly and helpful, and there is a café and a restaurant on the ground floor, which is very convenient. There is also a Pilates studio in the building. Although it is not part of the hotel, it’s a great addition if you enjoy Pilates or similar activities, and booking classes is very easy.
The rooms are quite small. Even though I stayed in one with a balcony, I was there for a longer period and found that there was very little space to store clothes or luggage. There was no proper wardrobe or enough storage, so I had to keep most of my belongings packed in my suitcase throughout my stay. There are larger rooms available, but there is only one on each floor, so they can be difficult to book. These rooms don’t have a wardrobe either, but they do have an additional small room with a sofa that can be used as a sofa bed, which could be useful for families. The extra room also provides more space for luggage and clothes. I changed rooms a couple of times during my stay. Initially, I was on the third floor, but it was very noisy because there is a bar near the reception area and the music can be quite loud until around midnight. If you are not particularly interested in the nightlife or prefer to go to bed earlier, I would definitely recommend asking for a room on the fifth floor or above. I also noticed that the standard of cleaning varied depending on the floor and the person responsible for it. Another inconvenience was that my room was often not cleaned until around 3:00 p.m. There appears to be only one person cleaning each floor, and understandably they prioritise rooms where guests have checked out so they can prepare them for new arrivals. However, for guests staying for a longer period, having the room cleaned so late in the afternoon can be quite inconvenient.
6 / 10Average·May 2026
GREAT Location, Decently modern, amazing rooftop restaurant, decent gym
Paperthin walls, you'll hear your neighbors above, next door and below laugh. Not enough areas to sit/lay at the pool for the amount of people. No proper closet to hang clothes. Pretty good located, walking distance to cafes etc. be aware of crime generally in Medellin

$$$$
booking logo

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Heiss Hotel By Jalo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Heiss Hotel By Jalo. Enjoy the water!

Is Heiss Hotel By Jalo pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Heiss Hotel By Jalo?

We found 25 amenities for this rental. This includes airport transportation available, shuttle available, free wifi/internet, air conditioning, and pool.


Explore similar stays in Medellin

Explore all stays

Medellin travel inspiration

Read our blog

Keep exploring