Crowne Plaza Madrid - Centre Retiro by IHG

Top rated by guests
Photo of the whole room
Lounge or bar
Breakfast
Drinks
Facade/entrance
review stars
9Outstanding
(2,159 Ratings)
"We really enjoyed our staying , hotel is very clean and new) bed was perfect!"
Verified guest
Don't miss out! Price and availability may change
9 / 10
Outstanding(2,159 Ratings)

Hotel in Madrid

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products

Map of Madrid

city location on map

Available Rooms

Ratings and reviews

9 / 10
Outstanding(2,159 Ratings)
100% verified reviews
9 / 10Outstanding·Nov 2026
Location, restaurant,
The bed in the first room they gave me was extremely hard and firm, thankfully they were able to change the room for me. The furniture looked a little bit damaged with some paint needed in some sections of it
10 / 10Outstanding·Nov 2026
We really enjoyed our staying , hotel is very clean and new) bed was perfect!
10 / 10Outstanding·Sep 2026
Great stay at the Crowne Plaza. We arrived off an early flight and got checked in by the amazing Paloma. She couldn't do enough for us. Spacious room, complimentary water in room and air conditioning was a blessing. Breakfast had plenty variety to pick from, coffee was good. We ate at the hotel one night and food was tasty with extremely pleasant staff. Had small bites in the bar area, great service. Hotel is located near the Metro for ease of getting about. Loved our stay, and will be back next time we are in Madrid.
5 / 10·Aug 2025
Breakfast was excellent. While the location was a little remote, it was very close to public transportation.
Most of my opinion may have been shaded by the renovation work in the lobby/elevators. We were offered an "upgrade" in our room selection in exchange for waiving the daily housekeeping services. The assigned room did not seem to meet the upgrade promised. It was small, there were visibly chips or damage on the walls, there were no usb ports, not washcloths in the bathroom, towel rack warmer did not work, tv was dated and remote control was limited in its functions. Bed size was great although it seemed to slope, pillows were extremely soft/limited in support, closet shelves were dusty

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Madrid - Centre Retiro by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Crowne Plaza Madrid - Centre Retiro by IHG pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Crowne Plaza Madrid - Centre Retiro by IHG?

We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.


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