Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
Great location, comfortable apartment
Central location
The communal areas were dirty, someone had been sick up the staircase.
6 / 10
Good stay, frustrating booking process.
Good location.
I was asked to sign a contract for my stay. Problem is the website I was asked to do this on just wouldn't work. When I sent an email asking for help, I was told that they would check if I had submitted it, if not they would send me a new link again. That was 3 weeks before my booking and I did not hear back from anyone despite sending a follow-up email asking for this. You can guess what I was asked to do again 3 hours before my check-in time after calling twice because I haven't received any check in details.
8 / 10
Close to city centre.
Waking distance to city centre.
Would have been handy to have some toiletries available.
4 / 10
Poor cleanliness, excessive noise, inadequate facilities, and absolutely no value for money.
Disappointing Experience – Poor Cleanliness, Noisy Rooms, and Poor Value for Money
My stay at Hotel 123 Queen Street, Home crowd Luxury Apartment- Sheffield, was extremely disappointing. The property fell well short of basic expectations for cleanliness, comfort, customer service, and value for money.
1. Excessive Noise – Impossible to Sleep Peacefully
The property is located directly beside the road, and my room was on the ground floor with inadequate sound insulation. I could hear passers-by talking, the constant noise of car tyres, and even the early-morning garbage truck. Rather than waking up refreshed, the noise became an unwanted alarm clock. A peaceful night's sleep was virtually impossible.
2. Poor Cleanliness and Room Maintenance
The rooms were very dirty and untidy. The lampshades were covered in thick layers of dust, and cobwebs were visible in several places. This is simply unacceptable for a hotel and raises serious questions about the property's housekeeping standards. Adding to the discomfort, the beds had no headboards or backrests, making the rooms feel poorly furnished and unfinished. These are basic amenities that guests should reasonably expect from a hotel.
3. Basic Bathroom Facilities Missing
One of the bathrooms did not even have a mirror, meaning I had to use the other bathroom to shave. This created unnecessary inconvenience, especially when another guest was waiting to use the same bathroom to shower or shave. Such basic facilities should not be missing from a hotel room.
Overall, this property does not deliver on the fundamentals guests should expect: cleanliness, comfort, and adequate facilities. Given the poor sleeping conditions and lack of basic housekeeping standards, I found it difficult to justify the price paid. I would not recommend this property to anyone who values a clean room, a peaceful night's sleep, and reasonable value for money
The communal areas were dirty, someone had been sick up the staircase.
8 / 10Excellent·Oct 2026
Waking distance to city centre.
Would have been handy to have some toiletries available.
7 / 10Good·Sep 2026
Free parking overnight on the adjacent road
Quiet enjoyment
Convenient store on the doorstep
No timely information about getting keys to go in. I got to the property in the time I advised but no details of access.
6 / 10Average·Nov 2026
Good location.
I was asked to sign a contract for my stay. Problem is the website I was asked to do this on just wouldn't work. When I sent an email asking for help, I was told that they would check if I had submitted it, if not they would send me a new link again. That was 3 weeks before my booking and I did not hear back from anyone despite sending a follow-up email asking for this. You can guess what I was asked to do again 3 hours before my check-in time after calling twice because I haven't received any check in details.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at 123 Queen Street - Home Crowd Luxury Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is 123 Queen Street - Home Crowd Luxury Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 123 Queen Street - Home Crowd Luxury Apartments?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
Map of Sheffield
Ratings and reviews
8.4 / 10
Excellent(721 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
Central location
The communal areas were dirty, someone had been sick up the staircase.
8 / 10Excellent·Oct 2026
Waking distance to city centre.
Would have been handy to have some toiletries available.
7 / 10Good·Sep 2026
Free parking overnight on the adjacent road
Quiet enjoyment
Convenient store on the doorstep
No timely information about getting keys to go in. I got to the property in the time I advised but no details of access.
6 / 10Average·Nov 2026
Good location.
I was asked to sign a contract for my stay. Problem is the website I was asked to do this on just wouldn't work. When I sent an email asking for help, I was told that they would check if I had submitted it, if not they would send me a new link again. That was 3 weeks before my booking and I did not hear back from anyone despite sending a follow-up email asking for this. You can guess what I was asked to do again 3 hours before my check-in time after calling twice because I haven't received any check in details.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Sheffield
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at 123 Queen Street - Home Crowd Luxury Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is 123 Queen Street - Home Crowd Luxury Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 123 Queen Street - Home Crowd Luxury Apartments?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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