Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
3 / 10
Under normal circumstances ok with a few changes. Badly injured, my needs were ignored.
The location was fantastic for Volcano National Park. The price was fair especially since I booked with little lead time. The room was equipped with space heaters, a dehumidifier, microwave and minifridge. They also provided a big jug of freshwater because it is not drinkable out of the sink. I had gone to the grocery store in advance and bought quite a bit of water so I wish I had known that in advance but a nice extra.
The microwave / mini fridge area was described as a kitchenette. There were two coffee cups and one set of utensils but no plates not even paper plates or napkins. Though I booked for1 person the room was technically for 2 but only 1 chair. I booked for 2 weeks and asked for a change of towels and sheets in between but was told that would cost an extra $100 even for 2 weeks. I asked where the garbage can was, no reply. On my third day I severely sprained my ankle and knee. Knowing the room was non-refundable but my having 10 days remaining and unable to walk, I asked if there was any leeway in that policy. I said I was at Urgent Care and could provide a medical explanation. No reply. Because my plane fare was also non-refundable it looked like I was going to be quite trapped, as I was unable to walk. Luckily I had food.By the end of the 1st week I was concerned for my safety given the severe injury and I still couldn't walk at all. I asked if someone could come take the garbage out, bring me a change of sheets and towels and make sure that the lights on the pathway were actually triggering by motion. It had been noted previously this was not working and other than one light it continued to not work. Once I mentioned I had sprained my ankle and knee and asked for accommodation and assistance, all communication stopped. At the end of the first week I became very concerned for my safety because of my ankle, because of the lack of communication, and Isolation of the unit. I was running out of food, garbage piling up. I had to leave. Kind guests, the 1st people I saw all week, helped me exit as I was limping badly and trying to pull a suitcase through wet leaves and mud. For the price and location I feel like in normal circumstances this would have been fine, if there were plates, 2 chairs, and if the lights were properly triggered for safety. But I needed accommodation and was 100% ignored.
1 / 10
The claim that somebody could be paid on the property was untrue. Nobody in attendance.
The claim that somebody could be paid on the property was untrue. Despite paying for the stay in full, I had no timely information as to how to access the property, leaving me with no choice but to book elsewhere. Despite this failure to deliver the service, the proprietor refused to refund my payment. Maybe he thinks it is fine for a customer to wait in the dark and rain for two hours whilst he gets around to replying: I didn't. In the circumstances, I regard this as a scam.
8 / 10
Quiet and convenient location
Very peaceful space in a beautiful setting, located in a cloud forest just outside Hawaii Volcanoes National Park
A little outdated inside the unit. Would have liked a fan as it was so humid, but the dehumidifier that was provided helped a little.
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at A'a- Hale Kumu Lā'au. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is A'a- Hale Kumu Lā'au pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at A'a- Hale Kumu Lā'au?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Volcano, HI
About this vacation rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Hot tub/Jacuzzi
Garden
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at A'a- Hale Kumu Lā'au. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is A'a- Hale Kumu Lā'au pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at A'a- Hale Kumu Lā'au?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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