Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Hot tub/Jacuzzi, Garden and more
Location
Reviews
4 / 10
Given the maintenance, cleanliness and over all accomplishments, it was unpleasant.
It was a good location
We arrived to a dirty property. There were dishes in the sink, a bed looked like it had been slept in and a bath towel in the floor was dirty. The property also had a number of maintenance issues. An electrical outlet was blown where water likely got into it. A bathroom cabinet door was broken, and the appliances, such as the toaster oven had a broken handle preventing temperature regulation. Further the room had 3 beds presumably sleeping 4, but a table with only 3 chairs, and no sofa or other seating accommodations. More over there was only one spoon in the kitchen, and 3 or so forks.
1 / 10
Extremely dirty, poorly equipped, and completely abandoned by the property when we needed help!
NOTHING
Extremely dirty, poorly equipped, and completely abandoned by the property when we needed help. The worst accommodation experiences we have ever had!
The property was filthy. There was a large amount of hair on the bathroom floor, dust under all the beds, and even a spider web underneath one of them (my wife is allergic to dust!). The accommodation also had a strong musty smell. Ironically, the property left instructions to switch on the dehumidifier overnight “for a better stay.” The kitchen was also unacceptable. The pots were under the sink and one of them had visible mold inside it. We booked the property for 4people, yet there were only 3 chairs at the table, 3 mugs, and insufficient silverware for 4 guests. 2 of the beds had no flat sheets, and the duvets had no covers, which was both unpleasant and unhygienic. The TV was not usable either (Roku adapter was missing its USB power plug and when we uesed one of ours, the Roku still could not be used because there was no registered account.
We immediately contacted the property for assistance. After our second message, they simply disappeared! Nobody came to the property or answered our messages and we received no further assistance whatsoever.
We contacted Booking because we didn't want to remain there. Booking attempted to contact the property as well, but the property did not respond to them either, so we opened a formal claim.
Unfortunately, because it was already late and there was no alternative available in the area, we had no practical choice but to stay for 1 night even though we had booked 2 nights. My wife had to sleep wearing a mask because of the condition of the accommodation. We left very early the following morning.
The property never contacted us to check what had happened.
Based on our experience, in our opinion, an accommodation in this condition, combined with the property's complete failure to respond to guests or even to Booking.
10 / 10
Perfect !
An amazing place to stay in a beautiful jungle with updated rooms.
Perfect place to stay!
Nothing
9 / 10
Excellent but need 4th chair, left lamp no outlet, cobwebs!
An amazing place to stay in a beautiful jungle with updated rooms.
Perfect place to stay!
Nothing
9 / 10Outstanding·Apr 2026
Spider near lock box
8 / 10Excellent·Mar 2026
The accommodations had a nice Hawaiian flare. The unit was clean and the beds were comfortable. I soooooo appreciated the owner's willingness to communicate. He was very helpful in helping me recover double booking fees.
We needed our cell phone flashlight to see the numbers on the key lockbox. The unit was cold and only had a very small electric "cube" heater. The wall receptacles showed signs of black smoke and melting which made us uncomfortable using the little electric heater. Although the Queen bed had both a top and bottom sheet, both the twin beds had only a bottom sheet.
5 / 10·Apr 2025
Great location, only 10 minutes from Volcano national park in a quiet serene setting in the jungle.
We were looking forward to get in the hottub, but it was so dirty that we decided against getting in.
The coffee machine had coffee all over it and has clearly not been cleaned. We booked the place for 4 people but only had two towels and since we arrived late and left early we were not really able to ask for any extra towels.
Only 2 mugs and 2 glasses provided as well. For the price they really need to make sure at least the basics are met.
Parking is not specified as an available amenity at Kilauea iki- Hale Kumu La'au. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Kilauea iki- Hale Kumu La'au pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kilauea iki- Hale Kumu La'au?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and hot tub/jacuzzi.
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Hot tub/Jacuzzi, Garden and more
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Hot tub/Jacuzzi
Garden
Family friendly
Map of Volcano, HI
Ratings and reviews
7 / 10
Good(38 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
An amazing place to stay in a beautiful jungle with updated rooms.
Perfect place to stay!
Nothing
9 / 10Outstanding·Apr 2026
Spider near lock box
8 / 10Excellent·Mar 2026
The accommodations had a nice Hawaiian flare. The unit was clean and the beds were comfortable. I soooooo appreciated the owner's willingness to communicate. He was very helpful in helping me recover double booking fees.
We needed our cell phone flashlight to see the numbers on the key lockbox. The unit was cold and only had a very small electric "cube" heater. The wall receptacles showed signs of black smoke and melting which made us uncomfortable using the little electric heater. Although the Queen bed had both a top and bottom sheet, both the twin beds had only a bottom sheet.
5 / 10·Apr 2025
Great location, only 10 minutes from Volcano national park in a quiet serene setting in the jungle.
We were looking forward to get in the hottub, but it was so dirty that we decided against getting in.
The coffee machine had coffee all over it and has clearly not been cleaned. We booked the place for 4 people but only had two towels and since we arrived late and left early we were not really able to ask for any extra towels.
Only 2 mugs and 2 glasses provided as well. For the price they really need to make sure at least the basics are met.
$$$$
7Good
(38 Ratings)
"An amazing place to stay in a beautiful jungle with updated rooms.
Perfect place to stay!"
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Hot tub/Jacuzzi, Garden and more
Map of Volcano, HI
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Hot tub/Jacuzzi
Garden
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Kilauea iki- Hale Kumu La'au. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Kilauea iki- Hale Kumu La'au pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kilauea iki- Hale Kumu La'au?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and hot tub/jacuzzi.
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