Boutique hotel in San Juan
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this boutique hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of San Juan
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Apr 2026
Beautiful aesthetic overall- without compromising on the necessities. Great combination of luxury and practicality
If I was to list anything (which is a struggle) my only comment would be the absence of utensils in the room, considering there’s a sink etc
10 / 10Outstanding·Apr 2026
Don Rafa was beautiful! The breakfast area was gorgeous in the main lobby/bar area. The room was much larger than anticipated and very comfortable.
7 / 10Good·Apr 2026
The room was very nice with good facilities. The hotel reception was very nice and the complimentary breakfast was welcomed. The swimming pool area was well kept and the views were very nice from the rooftop bar and pool.
We were located on the ground floor and the acoustics were terrible. It felt like everybody entering the hotel or in the bar was directly outside our door. The bartenders cocktail shaking was particularly loud and annoying making it impossible to sleep. Would strongly advise against having a room on the ground floor!
6 / 10Average·Oct 2026
The location was excellent, and having a washer and dryer in the room was a wonderful bonus. I was impressed by the cleanliness, attentive staff, and stylish aesthetic. Housekeeping was fantastic.
The amenities were disappointing and, in my opinion, misleading. The listing advertised a “private bathroom,” which I interpreted to mean a private bathroom for each bedroom. Unfortunately, that was not the case. Instead, the suite had only one shower to accommodate up to six guests. The description should have been clearer to help guests make an informed decision.
While I was grateful to have running water, the water pressure was very low, and regulating the temperature was frustrating. The shower seemed to offer either hot or cold water, making it difficult to achieve a comfortable temperature.
Another inconvenience was the building's single elevator. With multiple floors to service, wait times were often excessive.
Overall, the accommodations fell short of our expectations, particularly considering the price we paid. The combination of misleading amenity descriptions, uncomfortable shower conditions, and limited elevator access made our stay disappointing. Unfortunately, we will not return to Don Rafa.
$$$$
Top rated by guests
8.7Excellent
(147 Ratings)
"Don Rafa was beautiful! The breakfast area was gorgeous in the main lobby/bar area. The room was much larger than anticipated and very comfortable."
Verified guestDon't miss out! Price and availability may change
