Hotel in Crete Region
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Laundry services
Sauna
Fireplace
Ironing facilities
Safe
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Map of Crete Region
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Amazing facilities, rooms are well designed and clean, breakfast was fabulous and the rooftop area is great to hand out. The staff were so welcoming, helpful at anything we needed and made our stay much better.
There gym is well equipped and all new.
Will definitely come back to this hotel.
Pool temperature in the rooms should be warmer.
10 / 10Outstanding·Oct 2026
The service in general was incredible and the staff was super super nice. The food in the restaurant was also very good
Honestly our pool did not get enough sun and the water was super cold so we ended up paying for a room with a pool that we didn’t use cause it was extremely cold. There’s an option to pay to heat the pool, but aside from the €€ it takes around 8 hours to heat up and the hotel does not guarantee the temperature to drop since it’s an outside pool.
Even though we loved the food at the restaurant, the food in the pool bar was honestly very disappointing, I do not recommend the club sandwich
10 / 10Outstanding·Oct 2026
This resort is exactly what it looks like from the photos, if not better. The location is extremely handy for those flying into Heraklion and it has exactly what we were looking for: peace, relaxation and beach (at 2 minutes). The staff truly go above and beyond, incredible service, especially at breakfast. Would love to gate-keep, but honestly I have to highly recommend.
All wonderful!
5 / 10·Jul 2025
The breakfast was good.
We traveled around Crete and stayed at several hotels, and unfortunately, this one was the most disappointing. It’s significantly overpriced for what it offers.
The nearby beach is overshadowed by an abandoned property, which really takes away from the atmosphere. On arrival, you're required to check in through an app — something I personally didn’t appreciate after a 16-hour flight, especially when I was hoping to disconnect and relax.
The staff didn’t make the experience any better. I called to request an iron, and it took over 30 minutes. When I followed up to cancel the request, the response I got was a sarcastic-sounding, “Aw okay, enjoy your outing,” — which is the same kind of passive, dismissive tone we experienced multiple times during our stay. Rather than resolving concerns, they smile and give these insincere responses that feel more frustrating than helpful.
They also advertise a complimentary hand massage, but it was fully booked for five days — so if you're not staying that long, you miss out on it entirely.
Overall, I wouldn’t recommend this hotel. It simply isn’t worth the price, and you can absolutely find better places for the same (or even lower) cost. The only real advantage is its proximity to the airport.
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Top rated by guests
9.5Outstanding
(473 Ratings)
"The service in general was incredible and the staff was super super nice. The food in the restaurant was also very good
Even though we loved the food at the restaurant, the food in the pool bar was ho..."
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