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Location
Reviews
4 / 10
Disaster
Unfortunately, the stay itself was far below expectations and did not feel safe or professionally managed:
On arrival, the lock on the door was broken. The host’s response was simply to tell us to leave it unlocked and that she would come the next day to fix it. This is not acceptable from a security perspective.
There was also a problem with the window lock, which she said would be fixed, but that never happened during our three-week stay.
The apartment was not clean on arrival.
During our entire 21-night stay, nobody came to clean the apartment or exchange sheets or towels.
The floor clearly needed cleaning and vacuuming, but there was no vacuum cleaner or any cleaning equipment available in the apartment, so we could not even do it ourselves properly.
The dishwasher was not working correctly – it did not heat the water.
The fridge was constantly freezing our food, which made it very difficult to store and use groceries normally.
The cooking pots were very old and worn out, in such poor condition that they did not feel healthy or safe to cook with.
On the day of departure, the host sent cleaning staff while communication about the key was still unclear. They could not find the key (which was in the apartment), and I then received a message saying that if the key was not returned within a few hours, we would be charged for a lock change.
Overall, I felt ignored and treated poorly, both during the stay and afterwards while trying for a month to receive a simple invoice.
I'm still waiting for the Invoice on the company, the host blocked me on whatsapp and is not returning my calls. I asked for the invoice first when we booked on 15 of July, I haven't recieved it :(
5 / 10
If you have better options then avoid this place until they improve their service.
The property is ok-ish for the money you pay.
The place was not cleaned properly and we made the host aware of this. Dirty cooker, sticky surface, dirty cutlery and cups and glasses no properly cleaned. There was only a kettle (with extra calcium on the inside) so not usable if you want calcium free hot water. The main bed was squeeky with every move you made, bed linnen for the sofa bed was covered with some hair. Frankly speaking this place was dirty and below standard. Disappointing reception. The host offered us to cancel with a full refund but where do you go when you just arrive in the evening with your family. The free parking option is not really convenient as you need to pay early in the morning. We used the long stay (not covered) car park which is a few blocks away.
10 / 10
Live like a local
very homely touches such as the working record player. close to Bedford Place with shops ,pubs, barber, numerous cafes and takeaway.
very homely touches such as the working record player. close to Bedford Place with shops ,pubs, barber, numerous cafes and takeaway.
leaving
10 / 10Outstanding·Jul 2023
Decor, equipment
10 / 10Outstanding·Jan 2023
Very clean & tidy.
close to town.
nothing
5 / 10·Oct 2025
The property is ok-ish for the money you pay.
The place was not cleaned properly and we made the host aware of this. Dirty cooker, sticky surface, dirty cutlery and cups and glasses no properly cleaned. There was only a kettle (with extra calcium on the inside) so not usable if you want calcium free hot water. The main bed was squeeky with every move you made, bed linnen for the sofa bed was covered with some hair. Frankly speaking this place was dirty and below standard. Disappointing reception. The host offered us to cancel with a full refund but where do you go when you just arrive in the evening with your family. The free parking option is not really convenient as you need to pay early in the morning. We used the long stay (not covered) car park which is a few blocks away.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Cleaning products
Map of Southampton
Ratings and reviews
6.9 / 10
Average(11 Ratings)
100% verified reviews
10 / 10Outstanding·Jan 2025
very homely touches such as the working record player. close to Bedford Place with shops ,pubs, barber, numerous cafes and takeaway.
leaving
10 / 10Outstanding·Jul 2023
Decor, equipment
10 / 10Outstanding·Jan 2023
Very clean & tidy.
close to town.
nothing
5 / 10·Oct 2025
The property is ok-ish for the money you pay.
The place was not cleaned properly and we made the host aware of this. Dirty cooker, sticky surface, dirty cutlery and cups and glasses no properly cleaned. There was only a kettle (with extra calcium on the inside) so not usable if you want calcium free hot water. The main bed was squeeky with every move you made, bed linnen for the sofa bed was covered with some hair. Frankly speaking this place was dirty and below standard. Disappointing reception. The host offered us to cancel with a full refund but where do you go when you just arrive in the evening with your family. The free parking option is not really convenient as you need to pay early in the morning. We used the long stay (not covered) car park which is a few blocks away.
$$$$
6.9Average
(11 Ratings)
"very homely touches such as the working record player. close to Bedford Place with shops ,pubs, barber, numerous cafes and takeaway."
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