Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
6 / 10
ok
Lack of WIFI , not sorted even though called to sort , door handles hanging off 2 of the bedrooms , dirty walls & carpets on landing & stairs , needs some TLC , we come every year so have noticed a decline in maintenance.
7 / 10
GREAT STAY IN WHITBY HAS ALWASYS TOWN HOUSE WAS A LET DOWN APART FROM THE FAB VIEW
great location with fab views which is what sells this property at first glance ,comfy bed great showers .and also parking for one small car
had no tv or internet for three days when connecting to wifi it kept taking you to BT site that wanted owners log in details . .damage to door handles .toaster only worked on one side .down stairs bedroom window didn't open and broken microwave in kitchen .these problems where also highlighted in the guest book by other people going back to august .so it not acceptable that we are spending our stay on the phone to host and stay and nothing is being done this home needs some TLC
2 / 10
Property was filthy, would never stay with Host and Stay again.
The location was great
Bedding was filthy, brown and yellow stains on pillows, pillow cases, duvets, sheets etc, floors had not been cleaned so our socks were dirty, staircase bannister woodwork was sticky and greasy, every surface was dusty, all cushions and sofas were marked and stained.
These issues were not fully resolved by Host and Stay despite over 18 calls being made during our first three days. Each time I called them, I had to explain why I was calling and was promised that someone would call back. Which didn't happen until very late into our second day.
It became an extremely stressful experience. Two family members drove home as they didn't have bedding on the first night.
House maintence should have simply been sent immediately to do a full re clean and sort out any dirty/stained bedding. Instead we were made promises that were not kept, just so that we would stay at the property.
The property was not cleaned during our stay (I cleaned a lot of it myself just so that we could sleep there). We decided to leave a day early as we did not want to spend any time in the living or kitchen spaces.
I raised the issue and sent photos to Host and Stay customer resolutions team. They offered £100 refund and tried to close the case. We paid over £1000 for the stay. Host and Stay also claimed in writing that we stayed for the full duration and that the issues were solved at the start of our stay. Which is completely incorrect and quite insulting. This case is now ongoing. We are chasing this and have taken legal advice.
We would never, ever use Host and Stay again. After 15 years of using self catering holiday stays, we have never experienced such a filthy property and such a lack of professionalism from a management company.
9 / 10
Comfortable house in great location.
The location, view & facilities very roomy and having the garage was great for the motorbikes
Cleaning wasnt great cobwebs on ceilings, dust along headboards & empty milk & sugar sachets and dirty cups in downstairs bedroom. Could have done with more than 1 key in an 8 person house.
great location with fab views which is what sells this property at first glance ,comfy bed great showers .and also parking for one small car
had no tv or internet for three days when connecting to wifi it kept taking you to BT site that wanted owners log in details . .damage to door handles .toaster only worked on one side .down stairs bedroom window didn't open and broken microwave in kitchen .these problems where also highlighted in the guest book by other people going back to august .so it not acceptable that we are spending our stay on the phone to host and stay and nothing is being done this home needs some TLC
9 / 10Outstanding·Aug 2026
The location, view & facilities very roomy and having the garage was great for the motorbikes
Cleaning wasnt great cobwebs on ceilings, dust along headboards & empty milk & sugar sachets and dirty cups in downstairs bedroom. Could have done with more than 1 key in an 8 person house.
7 / 10Good·Jul 2026
We loved the views - the top floor over the harbour is magical. Rooms are great and it was perfect for our family of 7. Close to city center but nice and quiet.
It was decidedly unclean. We were offered a recleaning but we only had four nights and we wanted to focus on holiday. Plus - so much was filthy that we didn’t have much confidence in the cleaning crew. We are Scandinavian and might have different standards but even taking that into account, this was pretty bad.
Also. A coffee makers is listed on the property and even though we asked for one immediately, we never received one. And the walk to a coffee shop is annoying when you’d like to be able to make your own coffee in your relatively expensive holiday home.
6 / 10Average·Oct 2026
Lack of WIFI , not sorted even though called to sort , door handles hanging off 2 of the bedrooms , dirty walls & carpets on landing & stairs , needs some TLC , we come every year so have noticed a decline in maintenance.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Host & Stay - The Townhouse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Host & Stay - The Townhouse pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Host & Stay - The Townhouse?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
Map of England
Ratings and reviews
9 / 10
Outstanding(78 Ratings)
100% verified reviews
7 / 10Good·Sep 2026
great location with fab views which is what sells this property at first glance ,comfy bed great showers .and also parking for one small car
had no tv or internet for three days when connecting to wifi it kept taking you to BT site that wanted owners log in details . .damage to door handles .toaster only worked on one side .down stairs bedroom window didn't open and broken microwave in kitchen .these problems where also highlighted in the guest book by other people going back to august .so it not acceptable that we are spending our stay on the phone to host and stay and nothing is being done this home needs some TLC
9 / 10Outstanding·Aug 2026
The location, view & facilities very roomy and having the garage was great for the motorbikes
Cleaning wasnt great cobwebs on ceilings, dust along headboards & empty milk & sugar sachets and dirty cups in downstairs bedroom. Could have done with more than 1 key in an 8 person house.
7 / 10Good·Jul 2026
We loved the views - the top floor over the harbour is magical. Rooms are great and it was perfect for our family of 7. Close to city center but nice and quiet.
It was decidedly unclean. We were offered a recleaning but we only had four nights and we wanted to focus on holiday. Plus - so much was filthy that we didn’t have much confidence in the cleaning crew. We are Scandinavian and might have different standards but even taking that into account, this was pretty bad.
Also. A coffee makers is listed on the property and even though we asked for one immediately, we never received one. And the walk to a coffee shop is annoying when you’d like to be able to make your own coffee in your relatively expensive holiday home.
6 / 10Average·Oct 2026
Lack of WIFI , not sorted even though called to sort , door handles hanging off 2 of the bedrooms , dirty walls & carpets on landing & stairs , needs some TLC , we come every year so have noticed a decline in maintenance.
$$$$
Top rated by guests
9Outstanding
(78 Ratings)
"Very spacious great location lovely place me and my friends loved it"
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of England
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Host & Stay - The Townhouse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Host & Stay - The Townhouse pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Host & Stay - The Townhouse?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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