Hotel in Istanbul
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Prime Location
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Istanbul
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Nov 2026
We had a wonderful stay at the hotel and received a very warm welcome. The apartment was beautiful, spacious, and very comfortable, and the location was perfect, making our stay even more enjoyable.
A special thank you to Sumeyye at the reception and Chef Omer, who were both extremely welcoming, friendly, and helpful throughout our stay. We would also like to thank Hamza and Anul from the bell team for their excellent assistance and support.
There was one issue with the air conditioning, which was switched off because it was winter. However, the room became uncomfortably hot, and we had to open the window. Unfortunately, this resulted in road noise and mosquitoes entering the room. Thankfully, the issue was resolved the following day.
Overall, we appreciated the beautiful apartment, excellent location, and kindness and professionalism of most of the staff. We hope management takes our feedback seriously, as good customer service should be consistent across all shifts.
However, one experience seriously disappointed us. A male receptionist working the afternoon shift treated us in an extremely rude and disrespectful manner. Unfortunately, I could not get his name, but his attitude was completely unacceptable, especially for a five-star hotel. Such behaviour can negatively affect the entire guest experience and should not be tolerated at this level of hospitality.
8 / 10Excellent·Oct 2026
Everything about the property was excellent. The accommodation was comfortable, and the staff were friendly, professional, and helpful. Overall, I was very satisfied with the property and the hospitality.
My only disappointment was the handling of my security deposit. I was promised that it would be ready for collection after two days, but when I returned, it was still not ready. This forced me to make additional trips to the property, wasting valuable time and money on transportation. Since my holiday was short, this unnecessary inconvenience disrupted my travel plans. I eventually received my deposit, but the entire situation could have been avoided with better communication and organization.
9 / 10Outstanding·Oct 2026
New
The key card a bit hard to use
6 / 10Average·Jun 2026
cleanliness
Over rated
Tiny reception
No trolley for luggage
A few employees
No laundry service
A very slow response to the demands
I was not given two identical apartments as per my Booking.com reservation
The baby's crib was very worn
There was a water leak under the parquet flooring
$$$$
Top rated by guests
8.5Excellent
(4,149 Ratings)
"Location was excellent. Walking distance to Taksim and shopping areas and attractions . Everything you need is just around you and there is a bus stop next the the apartment.Clean apartment my entire ..."
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