Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more
Location
Reviews
1 / 10
I am very disappointed in the apartment and would never recommend it to anyone. I would also never stay in an apartment
Great location for a long weekend.
1. WiFi only worked in living area.
2. No air conditioner in the kitchen or entry hall which was contrary to the property details
3. There were no written instructions on how to use the property. All communication had to be done through What’s App and many times I had to wait for responses.
4. Tiles in hall bathroom shower fell off wall while my daughter was showering
5. Hall bathroom toilet did not work
6. Air conditioning in 2 of the 3 bedrooms was broken when we arrived (and remote controls for the units did not work). A technician was sent over a couple hours later to fix it but it was incredibly inconvenient.
7. The electronic locks worked most of the time but not all so that was not convenient.
4 / 10
I do not recommand if you need some comfort after a long day.
Great location if you want to be right in the center
Very noisy, old flat, bathroom and kitchen are tired! You can hear your next door neighbour.
Beds are also not comfy and old
9 / 10
Overall, great experience and would definitely go again.
The house is really beautiful and big, looks exactly like the photos. The staff were super friendly and supportive, and very easy to talk to. We asked for early check in and they allowed us to enter sooner, was really helpful. Also, the whole place was very clean and they provide some very useful amenities (e.g. coffee, dish soap…).
The floor really needs some repair since it’s a bit irregular and noisy. Also, the Wi-Fi is very poor, only works on the living room. There were some party/loud neighbour during the night, making ir hard to sleep (only one day).
8 / 10
Short Break in Madrid
The apartment was in a superb location close to Plaza Mayor
It was handy for bus routes and 5 minutes walk from the Metro
The apartment was large and airy and had a lovely traditional feel to it . Bedrooms were spacious and the kitchen well equipped
The administration was not very good . We got asked to fill in arrival form (labelled as the "boarding pass") which we got late in the week before our Monday arrival . Part of this was to pay a 300 euro damage deposit or 18 euros for a damage waiver . This I completed and paid for the deposit . We were informed at 6.00 am on the Monday of our departure that the deposit hadn't been paid . The advice given was to speak to my bank - not feasible with travelling to the airport and flight. I then paid for the waiver twice , having worked out myself that the issue was related to "pending transactions" , not under my control.(On my advice in the end I paid for 1 waiver only all other transactions were not finalised. No communication was received to confirm this)
The hosts were less that helpful , all communication was in Spanish . Furthermore when it came for departure and a request for a late check out , via the Booking chat -- I was told they no longer managed the apartment and to speak with Booking,com directly. Seems to me they need to look into their business processes & timings used .
The unease caused to a group of 5 pensioners could easily have been avoided . We have paid for the apartment up front
and the deposit could have been collected at the property .
The key access via a mobile phone worked ok after some teething issues , however this may not suit all
In all poorly administered , although in fairness a boiler issue was sorted out within 8 hours
la ubicación y el departamento en si. muy amplio y muy buenas instalaciones
q hay contenedores de basura en la calle frente a la casa y algunas veces esta sucio ( la calle)
9 / 10Outstanding·Apr 2026
The house is really beautiful and big, looks exactly like the photos. The staff were super friendly and supportive, and very easy to talk to. We asked for early check in and they allowed us to enter sooner, was really helpful. Also, the whole place was very clean and they provide some very useful amenities (e.g. coffee, dish soap…).
The floor really needs some repair since it’s a bit irregular and noisy. Also, the Wi-Fi is very poor, only works on the living room. There were some party/loud neighbour during the night, making ir hard to sleep (only one day).
8 / 10Excellent·Mar 2026
The apartment was in a superb location close to Plaza Mayor
It was handy for bus routes and 5 minutes walk from the Metro
The apartment was large and airy and had a lovely traditional feel to it . Bedrooms were spacious and the kitchen well equipped
The administration was not very good . We got asked to fill in arrival form (labelled as the "boarding pass") which we got late in the week before our Monday arrival . Part of this was to pay a 300 euro damage deposit or 18 euros for a damage waiver . This I completed and paid for the deposit . We were informed at 6.00 am on the Monday of our departure that the deposit hadn't been paid . The advice given was to speak to my bank - not feasible with travelling to the airport and flight. I then paid for the waiver twice , having worked out myself that the issue was related to "pending transactions" , not under my control.(On my advice in the end I paid for 1 waiver only all other transactions were not finalised. No communication was received to confirm this)
The hosts were less that helpful , all communication was in Spanish . Furthermore when it came for departure and a request for a late check out , via the Booking chat -- I was told they no longer managed the apartment and to speak with Booking,com directly. Seems to me they need to look into their business processes & timings used .
The unease caused to a group of 5 pensioners could easily have been avoided . We have paid for the apartment up front
and the deposit could have been collected at the property .
The key access via a mobile phone worked ok after some teething issues , however this may not suit all
In all poorly administered , although in fairness a boiler issue was sorted out within 8 hours
5 / 10·Nov 2025
Die Lage ist wirklich perfekt! Die Wohnung ist groß und geräumig.
Der Vermieter - es ist eine Katastrophe. Der Preis für die Wohnung ist schon sehr hoch. Dazu kommt dann noch eine pauschale Gebühr für die Abnutzung (!) der Wohnung. Dies wird aber erst beim Check-In kommuniziert und da kann man nicht mehr zurück.
Ferner wird ein Late Checkout gegen Gebühr angeboten - dies habe ich angenommen und bezahlt. Leider konnte uns bis zum
Anreisetag um 10.30 (!) dies trotz mehrfacher Nachfrage nicht bestätigt werden. Und da wurde uns dann mitgeteilt, dass es nicht möglich sei und wir um 11 Uhr aus der Wohnung müssen!
Zu allem Überfluss krachte mitten in der ersten Nacht auch noch die Klimaanlage in einem Zimmer von der Wand… Gott sei Dank ist keinem etwas passiert.
Wifi funktioniert nur im Wohnzimmer gut, indem Schlafzimmer geht es so gut wie gar nicht.
Die Ausstattung der Wohnung ansonsten ist ok (alles eher recht einfach und billig) - aber entspricht in kleinster Weise dem
Preis!
Die Lage der Wohnung ist wirklich super - aber sonst eine echte Katastrophe!
Parking is not specified as an available amenity at Queens Plaza Mayor II - Alquiler Corta Duración. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Queens Plaza Mayor II - Alquiler Corta Duración pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Queens Plaza Mayor II - Alquiler Corta Duración?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"Location of this property is fantastic all rooms very clean and spacious and full of character.. great customer care and first class service from host"
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Map of Centro
Ratings and reviews
7.7 / 10
Good(97 Ratings)
100% verified reviews
8 / 10Excellent·Jun 2026
la ubicación y el departamento en si. muy amplio y muy buenas instalaciones
q hay contenedores de basura en la calle frente a la casa y algunas veces esta sucio ( la calle)
9 / 10Outstanding·Apr 2026
The house is really beautiful and big, looks exactly like the photos. The staff were super friendly and supportive, and very easy to talk to. We asked for early check in and they allowed us to enter sooner, was really helpful. Also, the whole place was very clean and they provide some very useful amenities (e.g. coffee, dish soap…).
The floor really needs some repair since it’s a bit irregular and noisy. Also, the Wi-Fi is very poor, only works on the living room. There were some party/loud neighbour during the night, making ir hard to sleep (only one day).
8 / 10Excellent·Mar 2026
The apartment was in a superb location close to Plaza Mayor
It was handy for bus routes and 5 minutes walk from the Metro
The apartment was large and airy and had a lovely traditional feel to it . Bedrooms were spacious and the kitchen well equipped
The administration was not very good . We got asked to fill in arrival form (labelled as the "boarding pass") which we got late in the week before our Monday arrival . Part of this was to pay a 300 euro damage deposit or 18 euros for a damage waiver . This I completed and paid for the deposit . We were informed at 6.00 am on the Monday of our departure that the deposit hadn't been paid . The advice given was to speak to my bank - not feasible with travelling to the airport and flight. I then paid for the waiver twice , having worked out myself that the issue was related to "pending transactions" , not under my control.(On my advice in the end I paid for 1 waiver only all other transactions were not finalised. No communication was received to confirm this)
The hosts were less that helpful , all communication was in Spanish . Furthermore when it came for departure and a request for a late check out , via the Booking chat -- I was told they no longer managed the apartment and to speak with Booking,com directly. Seems to me they need to look into their business processes & timings used .
The unease caused to a group of 5 pensioners could easily have been avoided . We have paid for the apartment up front
and the deposit could have been collected at the property .
The key access via a mobile phone worked ok after some teething issues , however this may not suit all
In all poorly administered , although in fairness a boiler issue was sorted out within 8 hours
5 / 10·Nov 2025
Die Lage ist wirklich perfekt! Die Wohnung ist groß und geräumig.
Der Vermieter - es ist eine Katastrophe. Der Preis für die Wohnung ist schon sehr hoch. Dazu kommt dann noch eine pauschale Gebühr für die Abnutzung (!) der Wohnung. Dies wird aber erst beim Check-In kommuniziert und da kann man nicht mehr zurück.
Ferner wird ein Late Checkout gegen Gebühr angeboten - dies habe ich angenommen und bezahlt. Leider konnte uns bis zum
Anreisetag um 10.30 (!) dies trotz mehrfacher Nachfrage nicht bestätigt werden. Und da wurde uns dann mitgeteilt, dass es nicht möglich sei und wir um 11 Uhr aus der Wohnung müssen!
Zu allem Überfluss krachte mitten in der ersten Nacht auch noch die Klimaanlage in einem Zimmer von der Wand… Gott sei Dank ist keinem etwas passiert.
Wifi funktioniert nur im Wohnzimmer gut, indem Schlafzimmer geht es so gut wie gar nicht.
Die Ausstattung der Wohnung ansonsten ist ok (alles eher recht einfach und billig) - aber entspricht in kleinster Weise dem
Preis!
Die Lage der Wohnung ist wirklich super - aber sonst eine echte Katastrophe!
$$$$
7.7Good
(97 Ratings)
"Location of this property is fantastic all rooms very clean and spacious and full of character.. great customer care and first class service from host"
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more
Map of Centro
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Queens Plaza Mayor II - Alquiler Corta Duración. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Queens Plaza Mayor II - Alquiler Corta Duración pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Queens Plaza Mayor II - Alquiler Corta Duración?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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