Hotel in Kuching
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Kuching
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Great location just opposite the airport. Free shuttle to and from airport.
Could maybe clean general areas such as carpets a bit better.
8 / 10Excellent·Oct 2026
Very handy for the airport and the shuttle bus was appreciated.
We checked in early and were original allocated an accessible room which 'was not used often'. It was very warm as the aircon did not seem to operate properly and the shower flooded the room, so we were moved to another room, which was fine.
The breakfast was excellent, and the gym well-equipped. The swimming pool was disappointing - men and women pools were separated so my partner and I could not attend together, plus both were in shade.
Non-segregated swimming pool in the sun
9 / 10Outstanding·Oct 2026
All Good
None
5 / 10·Sep 2025
Location is good because opposite airport, unless you want to be in the centre. There's a shuttle to the airport also. Room size is good and bed very comfortable. Check in and check out we're both very fast and efficient.
I've stayed at this hotel about 5 times and I feel the service levels are going down. They are very stingy with toilet rolls so had to call down to get another one. It took 2 calls and over 30 mins of waiting. I ordered some ice for a drink but that never arrived. I didn't bother to call a second time because I had already finished the drink. I woke up on the second morning with a very stinky bathroom. Smelt like the drains were blocked, it did go away later in the morning. Finally the strip under the main door was missing meaning light would come in at night from the corridor. Not a big problem but shows that things aren't getting maintained. Finally the carpark can be a big pain for guests. There can be big events which fill up the car park and make it harder for guests to park. The automated barrier to leave the carpark is very slow and if you get 3 or 4 cars in front then expect a long wait.
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Top rated by guests
8.9Excellent
(439 Ratings)
"The privacy and comfortness"
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