Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
9 / 10
All round Excellence.
Loved that there was water in the fridge 👍 Tissues in bathroom and bedside.👍 Teabags, coffee, honey sugar in the kitchen 👍 plenty of towels👍. Very Clean Room.
Disappointed there's nowhere to store suitcase after check out.
7 / 10
Good but...
Beautiful location and view, nice room and nice kitcgen
Awful bathroom old and dirty, stain spot on the ceiling.
Staff unpreparrd
7 / 10
Good location
Location was great. It was walking distance to Dubai Mall, cafes and restaurants.
The location of the property was confusing. When you type the name of the hotel to Google Maps it shows a completely different place. If you click the location on the booking page it again does not show the actual location. The only way to locate the property was to follow the directions in the message sent by the manager. I walked almost like 1 hour trying to find the place. They should correct the location issue. Also, heating did not work. I know that it might not be necessary for most of the year but during the night time it was bit chilling and there was no way to heat the room.
1 / 10
The properties is not working
Dear Booking.com Customer Support Team,
I am writing to formally escalate and report a serious incident of suspected fraud and gross service failure related to my confirmed booking through your platform.
Booking Details: • Property Name: Prime Retreats – Downtown Dubai
• Check-in: Sunday, 25 January
• Check-out: Monday, 26 January
• Confirmation Number: 5737275943
• Address Provided: Sheikh Mohammed bin Rashid Boulevard, Dubai, UAE
Incident Summary: I arrived in Dubai around midnight on 25 January and proceeded to the address provided on the Booking.com confirmation. Unfortunately, the Google Maps location and the address were incorrect and misleading.
Despite running around for over one hour late at night, neither local residents nor nearby establishments were able to identify or locate the property. The situation became extremely stressful and unsafe, especially at midnight in an unfamiliar city.
Most concerning: • The contact number provided (+971 54 558 9905) was not answered despite multiple calls • No alternative contact, reception, or on-ground support was available • There was no check-in support, signage, or identifiable property • I was effectively stranded at midnight with a confirmed and fully paid booking
This clearly indicates either:
A fraudulent / non-existent listing, or
A complete breakdown of duty of care and platform verification
Either scenario is unacceptable for a platform of Booking.com’s credibility.
Impact & Loss: • Forced to arrange alternative accommodation at the last minute
• Mental stress, time loss, and inconvenience after international travel
• Financial exposure due to non-utilization of a confirmed booking
My Formal Requests:
Immediate full refund of the booking amount
Formal investigation into this listing and the host
Removal or suspension of the property pending investigation
Written confirmation of actions taken
Clarification on how such listings pass Booking.
Loved that there was water in the fridge 👍 Tissues in bathroom and bedside.👍 Teabags, coffee, honey sugar in the kitchen 👍 plenty of towels👍. Very Clean Room.
Disappointed there's nowhere to store suitcase after check out.
7 / 10Good·Feb 2026
Beautiful location and view, nice room and nice kitcgen
Awful bathroom old and dirty, stain spot on the ceiling.
Staff unpreparrd
7 / 10Good·Feb 2026
Location was great. It was walking distance to Dubai Mall, cafes and restaurants.
The location of the property was confusing. When you type the name of the hotel to Google Maps it shows a completely different place. If you click the location on the booking page it again does not show the actual location. The only way to locate the property was to follow the directions in the message sent by the manager. I walked almost like 1 hour trying to find the place. They should correct the location issue. Also, heating did not work. I know that it might not be necessary for most of the year but during the night time it was bit chilling and there was no way to heat the room.
5 / 10·Oct 2025
Location was good
Staff and correspondence was poor .. smell all in the building of cooking and other items.. Host was least responsive.. kitchen was not up the mark. Stove didn’t work for 3 days of my stay and host was avoiding me
Parking is not specified as an available amenity at Prime Retreats - Downtown Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Prime Retreats - Downtown Dubai. Enjoy the water!
Is Prime Retreats - Downtown Dubai pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Prime Retreats - Downtown Dubai?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Prime Retreats - Downtown Dubai
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
WiFi/Internet
Map of Dubai
Ratings and reviews
7.3 / 10
Good(174 Ratings)
100% verified reviews
9 / 10Outstanding·Feb 2026
Loved that there was water in the fridge 👍 Tissues in bathroom and bedside.👍 Teabags, coffee, honey sugar in the kitchen 👍 plenty of towels👍. Very Clean Room.
Disappointed there's nowhere to store suitcase after check out.
7 / 10Good·Feb 2026
Beautiful location and view, nice room and nice kitcgen
Awful bathroom old and dirty, stain spot on the ceiling.
Staff unpreparrd
7 / 10Good·Feb 2026
Location was great. It was walking distance to Dubai Mall, cafes and restaurants.
The location of the property was confusing. When you type the name of the hotel to Google Maps it shows a completely different place. If you click the location on the booking page it again does not show the actual location. The only way to locate the property was to follow the directions in the message sent by the manager. I walked almost like 1 hour trying to find the place. They should correct the location issue. Also, heating did not work. I know that it might not be necessary for most of the year but during the night time it was bit chilling and there was no way to heat the room.
5 / 10·Oct 2025
Location was good
Staff and correspondence was poor .. smell all in the building of cooking and other items.. Host was least responsive.. kitchen was not up the mark. Stove didn’t work for 3 days of my stay and host was avoiding me
$$$$
7.3Good
(174 Ratings)
"The property was clean and spacious with everything that I needed."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Dubai
About this apartment rental
Prime Retreats - Downtown Dubai
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Prime Retreats - Downtown Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Prime Retreats - Downtown Dubai. Enjoy the water!
Is Prime Retreats - Downtown Dubai pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Prime Retreats - Downtown Dubai?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Looking for the perfect place to call home during your trip to Dubai? This Apartment offers a comfort and style with top-notch amenities, including Pets allowed, Family friendly and Non-smoking, and more.
Experience vacation in Dubai with our Apartment, Creative Homes I Stylish 2BR I Partial Burj View. Enjoy amenities such as Free Parking, Non-smoking and Family friendly, and more.
Looking to create some memories in Dubai? Look no further than our Apartment, DAMAC Bay's Edge by DVH Luxe Retreats. Enjoy top-rated amenities including Non-smoking, No pets allowed and Family friendly, and more.
Looking to create some memories in Dubai? Look no further than our Apartment, Luxury 2BR with Dubai Canal View Near Burj Khalifa. Enjoy top-rated amenities including No pets allowed, Family friendly and Non-smoking, and more.
Nestled in Dubai, this Apartment is perfect for your next vacation. Enjoy 1BDH with canal view - Modern comfort fully furnished's top-rated amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Enjoy the best of Dubai in our Apartment, Summer 1BR Sanctuary l Central l Balcony Canal View l Downtown. A stunning property with amenities including No pets allowed, Family friendly and Non-smoking, and more.
Discover the beauty of Dubai with a stay at Prime Retreats - Downtown Dubai, a top rated Apartment with amenities such as Free Parking, Gym and Balcony/Terrace, and more.
Soak up the beauty of Dubai in our Apartment, HiGuests - 8 Boulevard Walk. With a range of amenities such as Non-smoking, No pets allowed and Family friendly, you'll feel right at home.
Enjoy the best of Dubai in our Apartment, Upper 1BR Apartment 29 Boulevard Tower 1. A stunning property with amenities including No pets allowed, Family friendly and Non-smoking, and more.
Looking for a Apartment in Dubai, this Apartment for $556 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.
Looking for a memorable stay in Dubai? Our Apartment might just be what you're looking for. Enjoy amenities including Free Parking, Gym and Non-smoking, and more during your stay.
Looking for a memorable stay in Dubai? Our Apartment might just be what you're looking for. Enjoy amenities including No pets allowed, Family friendly and Non-smoking, and more during your stay.
Looking for a memorable stay in Dubai? Our Apartment might just be what you're looking for. Enjoy amenities including No pets allowed, Family friendly and Non-smoking, and more during your stay.
Indulge in a peaceful retreat at HiGuests - Elegant Apt With Terrace Minutes from Burj Khalifa, our elegant Apartment in Dubai. Enjoy amenities including Free Parking, Gym and Family friendly, and more.
Soak up the beauty of Dubai in our Apartment, HiGuests - Boulevard Crescent Tower 2. With a range of amenities such as Non-smoking and Family friendly, you'll feel right at home.
Looking to create some memories in Dubai? Look no further than our Apartment, Nine Tower Suites By Hostiva. Enjoy top-rated amenities including Non-smoking and Family friendly, and more.
Business stays, family stays, couples stay, getaway vacation, and rental in Dubai at Modern Luxury | 3BR Apartment in The Cosmopolitan | Pool, Gym & Prime Location for $543 for your next trip.
Are you ready to indulge in a relaxing getaway? Our Apartment in Dubai has everything you need for a rejuvenating stay. Treat yourself to HAVN - Studio in 8 Boulevard, Downtown Dubai's exceptional amenities, such as Free Parking, WiFi/Internet and Accessible by lift.
Experience vacation in Dubai with our Apartment, HiGuests - 8 Boulevard Walk. Enjoy amenities such as Non-smoking, No pets allowed and Family friendly, and more.
Discover the beauty of Dubai with a stay at GuestReady - 2BR l Stunning Canal View, a top rated Apartment with amenities such as No pets allowed, Family friendly and Non-smoking, and more.
Looking for the perfect place to call home during your trip to Dubai? This Apartment offers a comfort and style with top-notch amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Looking for the perfect place to call home during your trip to Dubai? This Apartment offers a comfort and style with top-notch amenities, including Free Parking, Gym and Garden, and more.
Looking for a Apartment in Dubai, this Apartment for $566 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.