Graduate by Hilton East Lansing

Great place to stay.

Little pricey for during the week and no activities going on.

Nice location. Friendly, if not always completely competent, staff. The a/c wasn't working in our room. I went to the front desk to ask for assistance, and a very friendly, competent engineer came to our room literally within minutes and fixed it.

Breakfast: We paid to include breakfast with our room for two nights. To our surprise, this meant getting a voucher for $15.00 that you could spend at the coffee shop in the lobby, and if you didn't use the whole $15.00, you didn't get any money back! So there was zero point in "including breakfast" in the price of the room - it cost the same -- or less -- if you just paid for what you ate directly! Breakfast: There was no fresh-cooked breakfast - just ready-made foods. Greasy egg & bacon muffin, sugary pastries and too sweet yoghurt. Except for a nice fresh fruit cup (in plastic container), there was nothing really healthy. Rooms: If you are two people in a room they BOTH need an outlet on their side of the bed to plug in their phones to charge at night. And if you are two people in a room they BOTH need a luggage rack. And basically no one ever needs cupboards in a hotel room. So it seemed like money and effort had gone into the wrong things. The room was not practical the way it was set up. Lighting: Poor lighting in the room and in the bathroom. Bathroom: I'm pretty sure a man who was around 6'7" tall designed the bathroom. There was no hold-able shower head - only a shower head stuck to the wall about three yards above the floor. There was a shelf in the middle of the mirror over the sink, that if you had put anything on it, you would not have been able to see yourself in the mirror if you were a woman of average height. There was one ill-placed hook in the bathroom, and not enough counter space to put toiletry kits that had to go next to the sink, since there was no hook to hang them on. The whole place sort of seemed designed by someone who had never actually stayed in a hotel before.

Everything, nice rooms, great service and friendly staff. And love the rooftop bar

Nothing

The guest services were really great

Our first room was not clean and the left side of the bed was wet. There was a piece of toilet paper stuck in the wall. And a random sock that didn’t belong to us in the floor But the front desk was very helpful and moved us to another room. Just was disappointed after the high price we paid