City Center Hotel

Very good location Excellent value for price A lot of shops, restaurants and pubs around Close to Bus stops for pick up

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The hotel was in a great location and appreciated the code system to enter the room instead of having to keep a key. Although not on site the staff was very responsive and helpful.

Really no down side beyond just how expensive hotels are in general in Iceland.

Great location. The bed and room were very comfortable and the shower had great water pressure. Also appreciated the radiator in the bathroom for the chilly mornings. Was skeptical at first but having a code instead of a room key was super convenient and the remote staff very responsive.

Nothing really.

Warm, comfy beds and clearly thoughtful decor. This hotel used to have humans running it.

Noone works here. Literally noone. This means you key a code into the door to get let it and email a helpdesk if you have any questions. An airbnb would have been more welcoming and contributed to the local economy. Being un-attended, common sense issues also became long sagas. I made two separate bookings in succession because I changed travel plans. I emailed the team to ask if I could stay in the same room rather than checking out one morning only to check back in late afternoon. They misunderstood my question and then asked me to pay EUR 38 for an "upgrade". I asked them the difference between the rooms I had and the other one I had booked and they started spieling off the terminology - one was "preminum" and one was "standard" but didn't actually know the difference. When I called to ask the call centre attendant said the room I was in had a "garden" rather than "street" view even though I was looking right out at the street. In the end I checked out, left all my bags in their unattended back room, keeping my valuables on me despite the fact I was hiking a waterfall, and checked back in to the next door room that evening. No difference except a smaller bathroom. Same "street view". All of this is to say that unless you opt for a serviced apartment, you choose a hotel for the person who works there. Don't forget people. Data centres may pay better than tourism, but tourists still want to know their money is trickling down into the local economy through employment.