Hotel in Frankfurt
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Smoking allowed
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Frankfurt
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Oct 2026
The location is convenient and reasonably good, although not exceptional. The staff is generally friendly, and the property offers basic accommodations for a short stay.
Unfortunately, the overall hospitality and customer service fell short of our expectations. While the staff was generally friendly, they didn't seem particularly customer-oriented. The front desk staff had limited English proficiency, and the morning staff was not very helpful. None of the housekeeping staff we encountered spoke English, which made even basic communication difficult. Room cleanliness was acceptable but could definitely be improved. The restaurant staff also lacked warmth and attentiveness, providing very basic service without much effort to make guests feel welcome. Overall, the property would benefit from better staff training, improved communication, and greater attention to customer service.
7 / 10Good·Sep 2026
Lovely room with everything you need for a comfortable stay. Great bed and decent shower.
Location is a bit sketchy. Wouldn’t recommend walking from the station at night. The street itself is fine - feels a bit remote - but around the station are lots of drug dealers. Feels quite unsafe.
Also the staff are fine but the guy who greeted us wasn’t particularly friendly.
9 / 10Outstanding·Sep 2026
Great discovery in my favourite city
All goods could use some weighing scales though
10 / 10Outstanding·Aug 2026
What we liked most about Gekko House was its unique and stylish design. The rooms were comfortable and had a modern, creative atmosphere, with interesting details and warm lighting that made the space feel welcoming. The hotel had a lively and youthful atmosphere, which made it feel different from a typical hotel. The comfortable rooms, beautiful interior design, and overall atmosphere made our stay very enjoyable.
Additionally, having a small fridge in the room would have been a nice extra and would have made the stay even more convenient.
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Top rated by guests
8.8Excellent
(1,156 Ratings)
"What we liked most about Gekko House was its unique and stylish design. The rooms were comfortable and had a modern, creative atmosphere, with interesting details and warm lighting that made the space..."
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