Hotel in Tulum
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Elegant Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Tulum
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Clean, cozy, relaxed feeling. Food was absolutely delicious!!
The water in sink and shower was salty
8 / 10Excellent·Sep 2026
Room clean, good size, comfortable bed, shared areas and roof top pool well maintained.
Not a very well ventilated bathroom, small TV, facing towards the road so not much "jungle" view.
Not many sunbeds round the pools.
9 / 10Outstanding·Aug 2026
The hotel is a little oasis in Tulum! It’s even more beautiful than the photos. The jungle, the pool, the apartments are HUGE and luxurious. It is pure luxury.
The area around the hotel is very under developed and at night we didn’t feel that safe walking round.
5 / 10·May 2025
Nothing really
Rude reception, expensive for a hotel that needs complete renovation
$$$$
Top rated by guests
Most favorited
8.5Excellent
(810 Ratings)
"Great stay - Copal is beautiful and very comfortable. Staff are very kind and helpful, particular should out to Max who we feel went above and beyond.
Location is good - easy walking distance to the..."
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