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Location
Reviews
4 / 10
Cheap but low quality
Good location in walking distance from ski lift.
The host was flexible and available on phone, but didn't speak very good English.
Price was cheap, which is probably explained by the conditions in the apartment that were materially below what was advertised and cannot reasonably be considered acceptable.
We experienced the following deficiencies:
- No heating in the bathroom and only very limited heating in the living room, despite radiators being set to maximum.
- A loose toilet seat.
- Dishwasher that did not function properly, but was fixed during the stay.
- Visible mold in the corners of the living room.
- A power outlet coming out of the wall, representing a safety risk.
- Very limited kitchen equipment and tableware – for example only nine glasses for eight guests.
- Bed linen and towels were not available on arrival, despite having been ordered in advance.
- The tourist tax charged exceeded the amount stated on Booking.com, and payment was demanded in cash only, which is highly concerning.
- Parking cost EUR 10 per car per night, yet vehicles were arranged in two rows so that guests continuously risked being blocked in. Although our own car was not blocked, it prevented others from leaving.
- We had to pay tourist tax and parking in cash, since no credit card was accepted, which is
- The apartment was generally extremely sparse, uninviting and cold, with minimal furniture and decoration.
- No ventilation in the bathroom.
- No lock on the bathroom/toilet.
- In addition, the apartment did not correspond to the photos and presentation on Booking.com. While the sofa appears to be the same, key furniture shown in the listing – for example a coffee table – was missing. The kitchen layout and appearance were also clearly different from the pictures used in the advertisement.
1 / 10
Another double booking here - potential fraud - avoid this place
Location
Double booked , we arrived in the evening with my family and were told the appartment was no longer available because it was overbooked . He blamed a system error. He offered us an awful small single room full of beds for a family of 4. I see from other reviews that we are not the only people experiencing this here recently so I suspect it’s a deliberate fraudulent approach by the owner . After an argument we insisted on a refund in cash and were lucky enough to find another better place nearby. Note that the parking situation looked awful - half the cars are blocked in by other cars. Avoid this place.
1 / 10
Avoid staying here.
Location is perfect for skiing and downtown visits
According to the landlord room was double booked told us to move for the second night. For one night we stayed in our booked room smelled a little funky. Second night we stayed in a run down room with half the space and no kitchen no tv. Heating didnt work in the bathroom there wasnt even toilet paper in the restroom. They charge for just about everything parking, linens, towels.
2 / 10
Actual room did not match pictures on booking.com at all
This with a studio-flat, i.e. one room plus kitchen & bathroom. It looked like a second-hand furniture store. it did not match any of the pictures we saw on booking.com. It might be called 'Art house' but there was not one piece of art. The cleaning costs of EUR 70 makes the owner the bast paid cleaner in the world, as this takes no longer than 20 minutes to clean. We were very disappointed.
Het huis is erg groot. De bedden zijn heerlijk en de locatie is fantastisch.
Er waren een aantal dingen in het huis wat oud en kapot. Zo kon je bij 1 van de douches alleen koud douchen en de ander was erg ingewikkeld in te stellen.
8 / 10Excellent·Feb 2026
Mooi ruim appartement! Zeer goede prijs/kwaliteits verhouding
Te weinig glasservies en bankstellen voor aan personen dat kan verblijven in appartement.
Een apart toilet zou fijn zijn.
10 / 10Outstanding·Jan 2026
De ligging!
6 / 10Average·Mar 2026
De ligging, 5 minuten wandelen naar de skiliften.
We waren met een familie van 17 personen, konden perfect samen ontbijten.
Gelukkig was de sfeer binnen de familie super en bovendien konden we elke dag genieten van verse sneeuw!
De accommodatie sloeg tegen.
Helft van de elektrische kookplaten werkte niet.
Slechts 1 sleutel van de voordeur en 1 sleutel van da achterdeur, dit terwijl je met 17 personen bent, al dan niet skiërs en niet skiërs, die op diverse uren vertrokken en aankwamen.
De laatste moest dus steeds een sleutel verstoppen om een andere terug toegang tot de accommodatie te verlenen.
Wifi was volledig waardeloos, werkte niet!
Kinderen konden geen televisie zien, welke tevens niet aangesloten was en voorzien was van een afstandsbediening zonder batterijen!
We hadden ook enkele kleine grijze huisdiertjes met een lange staart die soms even onder de zetels vandaan kwamen en een wandelingetje door de living maakten om zich dan weer veilig terug te verstoppen onder de zetel…
Art Haus is located in the popular ski-resort town of Winterberg. The apartment features a garden with a terrace.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Sauna
Outdoor Cooking
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Art Haus Penthouse Winterberg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Art Haus Penthouse Winterberg pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Art Haus Penthouse Winterberg?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Art Haus is located in the popular ski-resort town of Winterberg. The apartment features a garden with a terrace.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Sauna
Outdoor Cooking
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
Map of Winterberg
Ratings and reviews
5.9 / 10
(137 Ratings)
100% verified reviews
8 / 10Excellent·Mar 2026
Het huis is erg groot. De bedden zijn heerlijk en de locatie is fantastisch.
Er waren een aantal dingen in het huis wat oud en kapot. Zo kon je bij 1 van de douches alleen koud douchen en de ander was erg ingewikkeld in te stellen.
8 / 10Excellent·Feb 2026
Mooi ruim appartement! Zeer goede prijs/kwaliteits verhouding
Te weinig glasservies en bankstellen voor aan personen dat kan verblijven in appartement.
Een apart toilet zou fijn zijn.
10 / 10Outstanding·Jan 2026
De ligging!
6 / 10Average·Mar 2026
De ligging, 5 minuten wandelen naar de skiliften.
We waren met een familie van 17 personen, konden perfect samen ontbijten.
Gelukkig was de sfeer binnen de familie super en bovendien konden we elke dag genieten van verse sneeuw!
De accommodatie sloeg tegen.
Helft van de elektrische kookplaten werkte niet.
Slechts 1 sleutel van de voordeur en 1 sleutel van da achterdeur, dit terwijl je met 17 personen bent, al dan niet skiërs en niet skiërs, die op diverse uren vertrokken en aankwamen.
De laatste moest dus steeds een sleutel verstoppen om een andere terug toegang tot de accommodatie te verlenen.
Wifi was volledig waardeloos, werkte niet!
Kinderen konden geen televisie zien, welke tevens niet aangesloten was en voorzien was van een afstandsbediening zonder batterijen!
We hadden ook enkele kleine grijze huisdiertjes met een lange staart die soms even onder de zetels vandaan kwamen en een wandelingetje door de living maakten om zich dan weer veilig terug te verstoppen onder de zetel…
$$$$
5.9
(137 Ratings)
"Amazing location. Nice and tidy! Not posh or anything but absolutely worth it! The guy was super nice and helpful. Great place "
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Winterberg
About this apartment rental
Art Haus is located in the popular ski-resort town of Winterberg. The apartment features a garden with a terrace.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Sauna
Outdoor Cooking
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Art Haus Penthouse Winterberg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Art Haus Penthouse Winterberg pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Art Haus Penthouse Winterberg?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
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