Hotel in Hanoi
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located along West Lake in Hanoi, the luxurious Hanoi Club Hotel & Lake Palais Residences offers well-appointed rooms with free WiFi. Featuring sweeping views of the lake, the property has an on-site restaurant, bar and an outdoor swimming pool.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Fireplace
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Great staff and location. Room and hotel clean with great facilities
Bathroom drainage poor. But it seems no hotel in Vietnam can master this, so no big issue for this hotel.
9 / 10Outstanding·Sep 2026
The staff were really helpful and kind
My partner found the mattress really hard
9 / 10Outstanding·Jul 2026
The food was great for breakfast. Staff very attentive. The pool was perfect after a day in the heat. Gym facilities were topnotch
Everything was great
5 / 10·Oct 2025
Nice view in a quiet location
The check in staff did not charge me a deposit when I checked in even though that was confirmed in the booking email. Later I ordered food and drinks and intended to charge it to my room. When I got back to my room, they called me in the middle of my bath to say that they needed me to pay for dinner because I didn’t put down a deposit. I called the front desk and told them I wanted to pay the deposit because I also intended to order more food and drink later and pay for everything at the end. They said I could give my credit card to the staff who would then charge the deposit. Minutes later I saw a charge on my card for only the amount that the dinner costs, not the entire deposit. I then had to go downstairs to make sure the staff understood how to charge a deposit and to reiterate the really basic fact that hotel guests want to charge everything to the room and pay for everything once at the end.
At the time, I was interested in the serviced apartments and residences. The manager said she asked the staff to email me with information about living in the residences, but they did not. The next day she asked me if they had contacted me and I told her I didn’t get any email. She said she would ask them again to send me information about the serviced apartments. I did not receive any information or communication from them.
The the hot water heater does not have enough hot water to fill the tub.
$$$$
Top rated by guests
8.2Excellent
(138 Ratings)
"Open and large facilities"
Verified guestDon't miss out! Price and availability may change
