Hotel in Heraklion
4-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Heraklion
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
The View from Dining Area
A Little walk from main area, but not a problem
10 / 10Outstanding·Oct 2026
The rooms were clean, and the breakfast was very tasty and varied. The 24/7 reception was a big plus, as we arrived at 1 AM and were welcomed with open arms. The staff was very friendly and helpful, and the room was cleaned every day.
The hotel is close to the city center, about a 10-minute walk. A taxi from the airport cost us €28, but there is also a direct bus, which is another big plus. There are also supermarkets nearby.
Overall, we had a very pleasant stay and would definitely recommend this hotel!
10 / 10Outstanding·Sep 2026
Really pleasant hotel. I had a small double room which was fine for a single traveller. Great rooftop restaurant and buffet breakfast was plentiful.
Staff were friendly and helpful throughout.
Not really a criticism but I arrived late at night and itbb be is difficult to work out how to get into the building. During the day, it’s obvious as there are two large columns, but at night, even Google maps got confused.
6 / 10Average·Jul 2026
The only thing which I liked was only the multi options of breakfast
No air conditioning in the summer ?? This is joke
As well the bed , the mattress was totally horrible, you was lining and the bed was making like a hole in a middle because was too much soft .
$$$$
Top rated by guests
8Excellent
(1,738 Ratings)
"The rooms were clean, and the breakfast was very tasty and varied. The 24/7 reception was a big plus, as we arrived at 1 AM and were welcomed with open arms. The staff was very friendly and helpful, a..."
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