Porto Platanias Beach Resort & Spa

The resort was clean, staff were friendly and helpful. Bar tenders were funny, and made the best drinks!

The food could have been better. It was ok, nothing great.

Great spot for beach and food

All good

Great location, close to beach and restaurants

Don’t understand why, but lots of guest weren’t very friendly.

The hotel itself is very nice although a bit rough around the edges. You can tell this place has high traffic volumes. The restaurants and bars were very nice as were the pools and beach areas. The breakfast buffet was very good.

I noticed that the air conditioning in my room wasn't working. I called the front desk. They quizzed me as though this was my fault and then told me it was working. Ok, so now they think I'm an idiot. I called back and said it was still warm in my room. They sent some guy who turned the thermostat down two degrees and left. That did nothing, as the AC still wasn't working. My wife and I were warm all night long and I called back in the morning. The actual maintenance guy came out and found filters dirty and the unit tripped off. Shocking. He reset everything and said he would be back in 30 min to check it. It was more like 45 minutes and the unit was working and blowing cold. They never offered me a new room. It was I that had to request a new room and they were extremely hesitant. Since the AC was fixed, I stayed in my room because I liked it and we had already unpacked our things. When it was time to check out I asked if they were going to credit me in some way for my issues. Nope, nothing. Customer service score? ZERO.