Hotel in Kota Kinabalu
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Howard Johnson by Wyndham Kota Kinabalu City Center offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Guests can enjoy meals at the in-house restaurant or have a drink at the bar.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Bar
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Kota Kinabalu
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Location and facilities are very good
Parking space not enough
8 / 10Excellent·Oct 2026
everything...............
none
9 / 10Outstanding·Oct 2026
Room comfort, water pressure, filtered water, AC, location, friendly staff.
Wifi was poor. Had to piggy back on my phone throughout my stay. Also the artificial turf on the roof top is a serious fire hazard and MUST be removed and replaced with tiles. So much easier to maintain & clean as well.
6 / 10Average·Nov 2026
Location nearby a lot of places.
I recently stayed at this hotel and was thoroughly disappointed by the poor level of service and lack of basic hospitality standards throughout my stay.
From the moment I arrived, the arrival experience was unwelcoming. The bell staff completely ignored us upon arrival and showed no interest in assisting with luggage, yet selectively offered prompt service to specific guests (seemingly expecting higher tips). Exceptional service should be extended to every guest, not determined by nationality or perceived tip size.
Things only got worse when we checked into our room. We were assigned a non-smoking room by reception, but as soon as we entered, it reeked strongly of cigarette smoke. Expecting a fresh, smoke-free room as advertised and being given one that clearly had not been properly cleaned or inspected was unacceptable.
Furthermore, the front desk and general staff were rude and unhelpful throughout our interactions. When filling out the deposit forms, staff insisted that security deposits could only be paid in cash. However, I personally witnessed other guests paying their deposits using credit cards. The inconsistency in policies and the dismissive, defensive attitude of the staff when communicating left a very bad impression.
I expect far better organization, honesty, and professional courtesy from a hotel establishment. I would not recommend staying here until management addresses staff attitudes, enforces basic room standards, and maintains clear, fair policies for all guests.
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Top rated by guests
8.1Excellent
(1,061 Ratings)
"Location and facilities are very good"
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