Boutique hotel in Hanoi
3-Star Boutique Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this boutique hotel
Prime Location
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Perfect facilities! Staff were always so friendly, especially our guy who worked the night shifts. Always greeted us before and after our nights out and was very kind. We were grateful to have a larger room and nicer shower than previous hotels!
The washer/dryer didn’t seem to work great. The washer left some oil stains (dark oil circles) on our clothing that wouldn’t come out. Also, our toilet would occasionally stop filling up with water and turn unable to flush. This happened every day multiple times, so we had to use the upstairs bathroom. Told front desk staff about it, and they told us they would take a look at it and try to fix it. We never heard back from them regarding the issue, but it continued to happen. Overall, not a huge problem, but would have been nice to hear an update from the staff!
9 / 10Outstanding·Sep 2026
Clean and staff isnsuper friendly
Nothing
10 / 10Outstanding·Sep 2026
Neat and clean
Nothing
6 / 10Average·Feb 2026
The location was good. Most of the staff was good and one in particular was outstanding. The upstairs lounge area was nice, but not set up for comfort. The free washer and dryer were very nice. The room was not completely clean, but clean enough. The towels were not cotton and not absorbent. My room was rather dark even though it had two small windows.
However, one front desk person badly miscalculated my bill and insisted she was correct. I refused to pay and another staff person eventually straightened it out. Later I needed to book a train and she was on duty and I didn’t trust her to do it correctly. So I had to wait until the last minute for another person to be on duty to make my booking.
Also, even worse, I never got a wake up call that I had requested. This is a very serious matter for a hotel to mess up. Fortunately, I didn’t need the call to wake me up, but still. It could have been disastrous. Then as I waited for my pick up at the front desk area for about ten minutes, no one was there to speak to about the problem. I looked all around and shouted for them repeatedly, but no one responded. This should not happen. So my experience at this hotel was mixed.
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Top rated by guests
9.2Outstanding
(540 Ratings)
"Perfect facilities! Staff were always so friendly, especially our guy who worked the night shifts. Always greeted us before and after our nights out and was very kind. We were grateful to have a large..."
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