HOVIMA Jardin Caleta

Lovely, chilled and friendly.

The fan was a bit small.

The fridge had complementary drinks The sports bar played World Cup matches Fully equipped kitchen Welcome message on the mirror

Would of preferred a bit more variety of fruit at breakfast We arrived at 9.20 as flight delayed the restaurant closes at 9.30 but they started putting all the food away early so no food for us to eat

Second time here and still happy with everything. All Staff extremely helpful and friendly. 3 adults stayed in a superior appartment with a sea view. The property had everything required for a good holiday. Clean and comfortable with twin beds, plenty of wardrobe space and a safe. The sofa bed in the lounge was comfortable. Air conditioning included. A well stocked kitchenette area, with all the utensils and an electric kettle. A good sized shower room and a spacious balcony with a gorgeous view. Fabulous pools, lots of sun-beds, we had a fantastic time.

Nothing to dislike, it has a very traditional Spanish atmosphere.

Good location to the beach and restaurants

I rarely leave negative reviews, but this experience was genuinely disappointing. I lost a Stanley bottle from the breakfast table at the hotel, an item that, while not expensive, had significant sentimental value as it was one of the last gifts I received after a bereavement. What made the situation frustrating was not just the loss itself, but how it was handled. Over the course of four days, I had to repeatedly explain the situation to multiple staff members, day reception, night reception and floor staff, retelling the same story countless times. Communication between staff seemed lacking. I was told that floor staff had seen the item, but this was never clearly followed up by management. With limited Spanish, I found myself having to piece things together and effectively investigate the situation on my own. The hotel mentioned reviewing CCTV, but said it was too granular to distinguish a mug from a bottle, which raises concerns in itself. Eventually, after several days, I was offered a generic replacement water bottle, which felt like an afterthought rather than a genuine attempt to resolve the issue. While some staff members were kind and tried to help, the overall experience was exhausting and made me feel as though I was making a big deal out of nothing, when in reality this could have been handled much more thoughtfully, especially since the item went missing in a shared hotel space during breakfast service. I would not generalise about all staff, but the lack of coordination and empathy in resolving a simple issue left a lasting negative impression.