Onyado Nono Asakusa Natural Hot Spring

A unique, Japan-infused experience throughout. We enjoyed all aspects of our stay (except the "very compact" room size) -- the shoes-off policy, the onsen bath/sauna routine (including their special PJs and cold snacks after), interesting breakfast buffet with many authentic options, location (steps from the temple). The onsen is a real-deal btw., not some tourist gimmick, as I confirmed with several Japanese guests. There are laundry facilities, midnight noodles, nice female staff (wearing cool outfits), lots of neat touches. You know you've arrived in Japan the moment you step into the lobby!

Our room was quite tight (for two). I appreciate the minimalist aesthetic, but we were desperate for at least some closet/shelving to unpack a little. Also, the bed was against the wall on one side, which can be challenging for some.

Seriously fantastic location--- right behind Sensoji and the Nakamise shopping streets leading up to it. Just steps away from an unagi eatery that we kept coming back to. Loved the traditional look and they provided complimentary late night snacks. Small but comfortable room and bed. Very clean-- they tell you to leave your shoes in lockers on the first floor of the hotel.

The bed in the queen room is below a window covered in shoji paper that the sun made irrelevant in the morning, so sleeping in was nearly impossible-- be ready for a bright morning!

I loved my stay at Onyado, the room was perfect and the staff very kind, helpful and just lovely.

Staff: DISAPPOINTING and PLEASED. (READ BELOW) Facilities: Wonderful Onsen and Supper. Location: OKay - depending whether you find next to the amusement park a noisy one, but we are okay with it. Cleanliness: Okay, but the toilet did have some sewage smell. Room size: Small but okay for us as we did not have big luggage.

Staff: DISAPPOINTING | PLEASED. On the day i checked in, arrived at 12.30pm, i understand check in is 3.00pm. So i told her (Staff A) i can come back later this evening. Just process the necessaries. She took my passport. Did something. Concurrently i asked her about luggage transportation services. She could not understand much how to explain the process to me. So i told her it is okay, I'll sort out when i return in the evening. I came back at 9pm - was told to queue to check in AGAIN. This is because the lady in the afternoon did not check me in. This time, they told me to go to a machine to check in by myself. Half way through. The machine keeps asking lengthy questions, I have a child with me. I was frustrated as why did they not process during the day when i was there, and why did the lady take my passport and not do anything. Many hotels, do the necessaries with the checking in. And allocate the room when their official check in timing or room is ready. You can go in the morning and then leave your information and then go and do something else. In the end, The evening staff(Staff B) who was helping me with the machine check in, took a brochure to me and pointed 3pm to me, and asked me bluntly why am i upset. By this time, I was almost in tears as I was tired and my child was falling asleep at the front reception check in counter. As I have been trying to explain to him I have gone through the process of doing the necessaries at 12.30pm with Staff A. By this time, Staff B and a few others all stepped aside and ignored me. In the end, a Korean Staff by the name of KIM came to Save the Day. He doesn't have perfect English but we manage to communicate, he sorted the check in on his end without the machine that I was queueing to do, and he even helped out with Airporter service line by line with me. I am so very grateful and thankful to him. He keeps apologising that he does not have perfect english but his effort and conversation pace was SUPERB