Hotel in Florence
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Set in a 19th-Century historical palazzo in the center of Florence, Helvetia&Bristol Firenze – Starhotels Collezione is 5 minutes’ walk from the Duomo and Ponte Vecchio. It offers elegant rooms with antique furniture.
Amenities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Florence
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
I stayed here for two weeks while doing a language training course in Florence. From check in to departure the staff were all super friendly and helpful. Room was a great size and I appreciated the housekeeping service that promptly refreshed the room in the morning and did turn down in the evening as well. Breakfast was great - good choices of hot and cold food, fruit, yoghurts, juices etc. I also had the chance to try the lunchtime and evening menus as well and and the overall quality of food in the restaurant was consistently at a high standard. Literally a 3 or 4 minute walk to the Duomo, it couldnt be better located for everything central. A wonderful experience from beginning to end.
Maybe if there was a roomier bar area where you could just have a drink but honestly there is nothing much I can think of here. It was such a great experience all round.
10 / 10Outstanding·Oct 2026
Location was perfect. Decor is stunning. Staff extremely friendly and helpful, nothing was too much for them and they even helped provide and book restaurant recommendations. The bed was super comfortable too.
We had a room overlooking the square and it sounded like nightlife is very active in the area! A few nights we could hear music and people enjoying themselves into the early hours of the morning. But it didn’t hinder our stay.
10 / 10Outstanding·Oct 2026
Breakfast was great , fairly normal fare self service with eggs cooked to liking but in a fantastic setting
Spa was fabulous , staff were fabulous, architecture, decorations and terrazzo tiled floors all fabulous
Rooms a little bit dark and moody !
5 / 10·Sep 2025
location is decent, staff was very helpful and courteious and well trained. They really mad the effort despite the physical aspects of hotel which are poor.
room was very very and very small. Shower was so small that it was hard to turn aound without hitting the walls. two peopkle cannot walk around the bed. Very dark and dungeon type. not enough areas in common area to lounge since room is so small. there is a small lobby which is dark and walls are awful colored. Very unappealing.
$$$$
Top rated by guests
9.2Outstanding
(663 Ratings)
"I stayed here for two weeks while doing a language training course in Florence. From check in to departure the staff were all super friendly and helpful. Room was a great size and I appreciated the ..."
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