Hotel Indigo Kansas City - The Crossroads by IHG

Top rated by guests
Property building
Photo of the whole room
Fitness centre/facilities
Restaurant/places to eat
Meeting/conference room
review stars
8.6Excellent
(301 Ratings)
"The gentleman who checked us in was helpful and charming. The hotel is lovely and quiet. Our room was clean and the beds were very comfortable. Loved the shower which included a handheld shower head. ..."
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8.6 / 10
Excellent(301 Ratings)

Hotel in Kansas City, MO

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Kansas City, MO

city location on map

Available Rooms

Ratings and reviews

8.6 / 10
Excellent(301 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Location and breakfast service by Ahmad
None
10 / 10Outstanding·Oct 2026
The gentleman who checked us in was helpful and charming. The hotel is lovely and quiet. Our room was clean and the beds were very comfortable. Loved the shower which included a handheld shower head. The art that was displayed throughout the hotel was impressive and unique.
The coffee maker in our room did not work
10 / 10Outstanding·Sep 2026
Carlos was excellent. Overall the staff was very pleasant, helpful and professional.
Having dinner in the bar and breakfast area in the evening would be nice.
6 / 10Average·Aug 2026
It was very clean and modern.
This is not an ideal hotel for families or those with pets. However, I will start from the beginning: We were "welcomed" by unfriendly staff with earpods when we checked in. This is unprofessional for a service industry and sends a message that you are bothering me and I can't wait to be done with you - and it was kind of the impression I received as well. Nothing on the booking indicated that valet parking was essentially required (so extra fee for that). They told me that street parking was available if we chose not to valet, but those spots are far and few between and avoiding the homeless people you will encounter on top of it - I didn't feel safe doing this at night. The valet woman was really nice and the highlight of all the staff we met. The room itself, and hotel, were very clean and modern. Seems to be renovated not too long ago, so that part was nice and beds were comfortable. The cable selection was not great - for anyone curious about TV options. The hotel is close to the highway and the train tracks, so you will get that noise. They do have a workout room that is small (maybe the size of a hotel room) and right off the elevator with clear windows. So, if you want everyone to get a glimpse of you working out when they exit the elevator then no issues, but I will take a hard pass on that. We did eat at there for breakfast, and in short is was overpriced and lack luster - on top of a 20% required gratuity (the signage said this was due to world cup but who knows). We had avocado toast and pancakes. The pancakes were good, no issues there. The avocado toast was literally an avocado sandwich - not open faced, nothing mixed with it - just smashed avocado between 2 pieces of bread - for $18! Save your time and money and go somewhere else to eat. The waitstaff was super nice, so that was a plus.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Indigo Kansas City - The Crossroads by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Indigo Kansas City - The Crossroads by IHG pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Indigo Kansas City - The Crossroads by IHG?

We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.


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