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Includes essentialsFree WiFi/internet, Smoking allowed, Accessible by lift and more
Location
Reviews
1 / 10
No communication, no access. Awful
Nothing
We asked for a late check in, around 9/10pm, the host did not reply. They didn’t reply to any messages and when we turned up they were no where to be found and we could not contact them. We had to last minute at 10pm, find different accommodation. There was also no free parking nearby as stated
1 / 10
Never book this place, it is terrible.
nothing to like, this was an aweful experience.
We had a most unconfortable stay ever, it completely destroyed our holiday!
We booked for 5 persons, as it offered 1 room with double bed and 1 room with double bed & sofa. However, the sofa bed was missing completely. Instead, the owner suggested to our friend to sleep in the living room/kitchen, on a two-seat couch that was no more than 160 cm long, utterly unconfortable, not even made as a bed, so totally unfitting for a person to sleep on it.
Upon arrival owner messaged to collect the key from the post office nearby. The post office demanded to hand over our cell, from which they called the owner again, to justify that we can get the key, telling us "this is the normal way how this guy deals with the guests". We had no other choice but to hand over the cell for the call, feeing extremely uncomfortable. Then we received the key, however, it did not open the front gate. We called the owner again who told us he knows about this but we simply have to push random buttons for the neighbours and someone will let us in. Finally a kind neighbour opened the gate, we got in, and waited for almost 2 hours before the owner arrived. We also noticed that nothing was prepared for our arrival, no bedsheet, no towels.
When the owner arrived, we asked about the code that was needed for the front gate and he said he did not know it. During all the stay, whenever we came home, we had to we had to do this method, sometimes standing in front of the house for 15-20 minutes before someone let us in. It was extremely awkward, also because we had a theatre ticket for Saturday night, arriving back to the apartment after midnight, and we had to ring the neighbours at that time.
But the misery was not over. Upon departure we were informed, that we had to deposit the key again at the post office, where the officer demanded 10 pounds from us to accept the key, again saying, "this is the normal procedure of this guy".
There was no heating, only 3 towels for 5...
6 / 10
More attention to detail and cleaning Req
Bedding and lounge soft furnishings stained and unmentionables located behind the bed reported . Other wise nice big apartments and reasonable clean .
Location above Sansburys next to overground tube into London. I requested a small refund given the serious nature of unmentionable items located in the bedroom no one has bothered to reconpence appologies or contact me hence a much poorer review .
3 / 10
OK but would not recommend!
Flat was spacious enough for two adults and 3 children although there was only 2 double beds so the 3 children had to share a bed.
Sainsbury superstore right next door which was good and train station about 2 min walk away.
The host did not respond to multiple attempts to contact by email in the run up to our stay and even when I phoned they didn't answer. I received a call from a different number and was greeted by someone asking me "who is this?" and it turned out to be the host calling me back. I was told they would call me back once they found my booking but didn't so I tried contacting them again and all i got back was a text message telling me to "contact them when we are 20 mins away". When I did try to contact them I was told to "go to the Post Office and then call them back". The Post Office is at the bottom of the apartment building but to be told to "go into the Post Office and hand your phone over to the man behind the counter" is not really great especially when the man behind the counter didn't really know what was going on! I eventually go the key to the property from one of the people working in the shop then the host WhatsApp video called me to explain where and how to get into the property. This was an absolute joke of a check in process.
The property itself was OK as we only used it as a base but there was not enough towels provided, limited TV options for the kids, no plug for the kitchen sink which meant we had to use the dishwasher but then there was hardly any crockery provided.
Although the pictures show a shower you cannot stand underneath it as the shower head, which looks like it has been badly replaced as was not matching the photos, just sprays straight ahead so you have to take it off and hold it when showering. Also there was no hot water on our last day in the flat.
The intercom went off in the early hours of the morning on a couple of occasions which was not great.
We did not attempt to contact the host regarding any of the above given how non responsive they had been from booking to check in as we did not want the hassle.
The location was great as the tube was on the doorstep. There was also a convenience store and a Sainsbury’s just below the apartment. The apartment was furnished nicely and had all of the needed amenities.
Our toilet got blocked on the first day and when I texted to get it fixed, the message was seen but not replied to and no one came out so we had to fix it ourselves. The apartment was also very warm (it was sunny when we stayed) and we were unsure how to work the thermostat, but because no one replied to our earlier request we didn’t feel like we could ask. It would be good if the host also let people who want to book know about the parking situation as the street parking was only permitted from 1pm till the next day at 11am, but for the 2 hours in between there is no free parking which can be inconvenient if you are out and about. We used “Just Park” to find other parking spots that we could leave our car at and not worry about (had to pay but is worth the leave of mind).
7 / 10Good·Jun 2023
location was perfect for family. it’s safe for family because property just 2 min away from abbey wood station and supermarket is available on ground floor this property is in 1st floor of aprtment
it’s not Complaint for owner but it’s suggestion to property owner
i have seen some review about property owner which is totally incorrect about him.
he is a gentleman and come on time when i was arrived and give proper understanding of his house.
things to missing in apartment
hair dryer
dusbin in toilet
body wash
shampoo
Need to repair sofa bed
bath tab is leaking ( just need to fix rest is all good)
9 / 10Outstanding·Apr 2020
The apartment was next to the supermarket.
6 / 10Average·Jan 2025
Bedding and lounge soft furnishings stained and unmentionables located behind the bed reported . Other wise nice big apartments and reasonable clean .
Location above Sansburys next to overground tube into London. I requested a small refund given the serious nature of unmentionable items located in the bedroom no one has bothered to reconpence appologies or contact me hence a much poorer review .
Parking is not specified as an available amenity at PRESTIGE 2 BED BALCONY APARTMENT. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is PRESTIGE 2 BED BALCONY APARTMENT pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at PRESTIGE 2 BED BALCONY APARTMENT?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Smoking allowed, Accessible by lift and more
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Fire alarm
Map of London
Ratings and reviews
1.5 / 10
(19 Ratings)
100% verified reviews
7 / 10Good·Sep 2023
The location was great as the tube was on the doorstep. There was also a convenience store and a Sainsbury’s just below the apartment. The apartment was furnished nicely and had all of the needed amenities.
Our toilet got blocked on the first day and when I texted to get it fixed, the message was seen but not replied to and no one came out so we had to fix it ourselves. The apartment was also very warm (it was sunny when we stayed) and we were unsure how to work the thermostat, but because no one replied to our earlier request we didn’t feel like we could ask. It would be good if the host also let people who want to book know about the parking situation as the street parking was only permitted from 1pm till the next day at 11am, but for the 2 hours in between there is no free parking which can be inconvenient if you are out and about. We used “Just Park” to find other parking spots that we could leave our car at and not worry about (had to pay but is worth the leave of mind).
7 / 10Good·Jun 2023
location was perfect for family. it’s safe for family because property just 2 min away from abbey wood station and supermarket is available on ground floor this property is in 1st floor of aprtment
it’s not Complaint for owner but it’s suggestion to property owner
i have seen some review about property owner which is totally incorrect about him.
he is a gentleman and come on time when i was arrived and give proper understanding of his house.
things to missing in apartment
hair dryer
dusbin in toilet
body wash
shampoo
Need to repair sofa bed
bath tab is leaking ( just need to fix rest is all good)
9 / 10Outstanding·Apr 2020
The apartment was next to the supermarket.
6 / 10Average·Jan 2025
Bedding and lounge soft furnishings stained and unmentionables located behind the bed reported . Other wise nice big apartments and reasonable clean .
Location above Sansburys next to overground tube into London. I requested a small refund given the serious nature of unmentionable items located in the bedroom no one has bothered to reconpence appologies or contact me hence a much poorer review .
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Smoking allowed, Accessible by lift and more
Map of London
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Fire alarm
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at PRESTIGE 2 BED BALCONY APARTMENT. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is PRESTIGE 2 BED BALCONY APARTMENT pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at PRESTIGE 2 BED BALCONY APARTMENT?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
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