Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Location
Reviews
3 / 10
Well equipped but several issues
We made two bookings to stay a total of 31 nights. This review relates to the first 21 days only.
The villa is
- spacious
- well equipped kitchen
- separate utility with a useful washer & dryer (ideal for long stays)
- private (unheated) pool (can pay extra for heating)
- has a small gym in basement
We made two bookings to stay a total of 31 nights. This review relates to the first 21 days only.
- the location is not at all pleasant (access is via a back road jammed between a block of holiday rentals and another row of villas)
- at night (and in evening) there is virtually no lighting in access alleyway this makes it feel unsafe
- the villa, upon arrival had a horrendous smell... was told it was cleaning fluid (our experience suggest that it might have been remnants of fumigation)
- it took days and days to ‘air’ the villa the smell being unpleasant - we purchased 6 air fresheners and spray air fresheners and still the smell pervaded
- it rained (ok it does that sometimes). On this occasion the rain was so hard that the upper floor (covered in astro turf) with no apprentice drainage flooded and rain water completely ingressed into villa on upper ground floor - we had to use all towels to create a flood barrier
- called ‘emergency number provided’ but was told ‘maintenance / owner would be informed’ and they would attend tomorrow (that’s not at all helpful when the villa is flooding)
- they didn’t attend until next day and even then did nothing but smile - they didn’t even take away the soaking towels nor mop - nothing!
- same problem with rain/water ingress on the night same & again on following night
- WiFi in the villa was not always reliable (when we enquired about this we again were told ‘maintenance to be informed’ and then city council were blamed)
We asked to stay 1 to 2 hours longer at the end of 31 days and were told no!
Well that speaks volumes about the value placed upon your custom.
Would I recommend the villa? No.
Problems occur - of course they do - but what matters is that as a guest you are treated like a guest and feel supported when issues arise.
We complained to the management company twice.
I wouldn’t stay here again.
3 / 10
Poor
- spacious
- well equipped kitchen
- small private gym in basement
- Useful utility with washer & dryer
- in a quiet location
We made two bookings (to stay a total of 31 nights consecutively). This review relates to the first 21 days only.
- the location is not at all pleasant (access is via a back road jammed between a block of holiday rentals and another row of villas)
- at night (and in evening) there is virtually no lighting in access alleyway this makes it feel unsafe
- the villa, upon arrival had a horrendous smell... was told it was cleaning fluid (our experience suggest that it might have been remnants of fumigation)
- it took days and days to ‘air’ the villa the smell being unpleasant - we purchased 6 air fresheners and spray air fresheners and still the smell pervaded
- it rained (ok it does that sometimes). On this occasion the rain was so hard that the upper floor (covered in astro turf) with no apprentice drainage flooded and rain water completely ingressed into villa on upper ground floor - we had to use all towels to create a flood barrier
- called ‘emergency number provided’ but was told ‘maintenance / owner would be informed’ and they would attend tomorrow (that’s not at all helpful when the villa is flooding)
- they didn’t attend until next day and even then did nothing but smile - they didn’t even take away the soaking towels nor mop - nothing!
- same problem with rain/water ingress on the night same & again on following night
- WiFi in the villa was not always reliable (when we enquired about this we again were told ‘maintenance to be informed’ and then city council were blamed)
We asked to stay 1 to 2 hours longer at the end of 31 days and were told no!
Well that speaks volumes about the value placed upon your custom.
Would I recommend the villa? No.
Problems occur - of course they do - but what matters is that as a guest you are treated like a guest and feel supported when issues arise.
We complained to the management company twice.
I wouldn’t stay here again.
9 / 10
Verblijf was top
Locatie was goed 15 min lopen van het centrum en boulevard
De douches hadden beter gekund duurde erg lang voordat het water warm was
En de straal was klein.
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Meloneras Hills 19 With Pool by VillaGranCanaria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at Meloneras Hills 19 With Pool by VillaGranCanaria. Enjoy the water!
Is Meloneras Hills 19 With Pool by VillaGranCanaria pet friendly?
Yes! This villa is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Meloneras Hills 19 With Pool by VillaGranCanaria?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Map of Maspalomas
About this villa rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Outdoor Cooking
Family friendly
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Meloneras Hills 19 With Pool by VillaGranCanaria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at Meloneras Hills 19 With Pool by VillaGranCanaria. Enjoy the water!
Is Meloneras Hills 19 With Pool by VillaGranCanaria pet friendly?
Yes! This villa is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Meloneras Hills 19 With Pool by VillaGranCanaria?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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