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Location
Reviews
4 / 10
Disappointing stay
Great location and a good size. The place was clean.
We loved Galway but this place was disappointing.
The check in process was pretty shambolic. We were told check in was from 3pm and gave our estimated arrival as 5pm. We arrived earlier (4pm) and our room wasn't ready. The staff didn't pick up when I called so I emailed them. They were slow to respond but luckily the cleaners were very helpful. We dropped our bags off and went into town for dinner. We were only given access to the property at 5:45pm.
It was dangerous to cook on the stove. Once the hot plates were switched on at the wall, all elements /hobs would turn on and wouldn't turn off. This meant we had to cook while trying to avoid being burnt by the other hobs.
The shower could only be on blisteringly hot and the bath had no plug which made it hard to bathe our 7mo baby. The cold water in the shower would only run at a trickle so it was hard to get the shower to run at a temperature that was ok for our bub.
The beds were also very soft.
9 / 10
A spacious, well-equipped apartment close to the city centre. Сomfortable and great value for money.
The hosts allowed me to check in late and provided detailed instructions on how to collect the keys from the lockbox.
Please update the instructions for the heating system, as they are out of date now that a new boiler has been installed.
The boiler wasn’t working when I arrived, but I really appreciated the quick response and prompt repair.
4 / 10
Not the best, but I booked this for the clothes washer and that worked.
Location was good for walking into town, but very far from the Salthil area.
Pro tip from me: Put the address into your maps ahead of time and save it. I stayed here for 3 nights in mid-September.
Finding the place
I arrived on a very rainy day, and the address provided sent me to a bar around the corner. I phoned the number given, but speaking to someone who is not local is a frustrating experience because they are reading from scripts. I was standing in the pouring rain, desperately trying to find my place.
I had the door codes, but Maps would not get me to the actual house. Eventually, I found it.
The unit
The unit itself is fine — very bare minimum.
The beds are soft and a bit lumpy, but there are plenty of towels.
The dishwasher is, I believe, broken because the plates in the cupboard were dirty, and there was a soggy tablet still sitting in the soap compartment.
There was no soap for the laundry, so I am gifting the large bottle I bought, haha 🙃. The washing machine itself seems to work well, though, and the laundry was the main reason I booked this place because I’m on a 3-week traveling journey.
The clothes-drying rack also needs to be replaced. It is broken because someone clearly pushed down on it too hard.
Kitchen
The kitchen has no salt, pepper, or cooking oil, which was a bit disappointing. I bought groceries because the weather was so bad on my first day, so having a few basic cooking essentials would have been helpful.
Heating and instructions
The hot water heater has been replaced, so the YouTube videos and instructions are not accurate anymore.
To turn on the heat, you must turn on that part of the hot water heater. These instructions should be updated and, honestly, made more specific to the actual unit.
Tell me exactly where the thermostat is — don’t just give me a picture and tell me to find it.
The banging/pounding noise
Then comes the banging/pounding noise.
The hosts allowed me to check in late and provided detailed instructions on how to collect the keys from the lockbox.
Please update the instructions for the heating system, as they are out of date now that a new boiler has been installed.
The boiler wasn’t working when I arrived, but I really appreciated the quick response and prompt repair.
10 / 10Outstanding·Sep 2026
The location was great. Very clean
7 / 10Good·Sep 2026
Easy access to the city centre.
Everything was spotlessly clean and tidy
The gas boiler wasn’t working the day we arrived - so no hot water or stove top gas burners worked- and we weren’t sure anyone was receiving our after hours recorded messages..however a lovely maintenance man arrived early the next morning and fixed it all
5 / 10·Aug 2026
It was in a great location. Easy for town and bus / train stations. Comfortably accommodated 6 adults for sleep. Checking in was easy and the staff member who met us was very friendly and helpful.
The shower in the bedroom behind the kitchen did not work. The separate bathroom next to it had a very unpleasant smell.
There was a strong smell of gas next to the boiler in the living room, which was concerning.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Waterlane Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Waterlane Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Waterlane Apartments?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and kitchen.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Kitchen
WiFi/Internet
Shared living spaces
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Galway
Ratings and reviews
8 / 10
Excellent(445 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
The hosts allowed me to check in late and provided detailed instructions on how to collect the keys from the lockbox.
Please update the instructions for the heating system, as they are out of date now that a new boiler has been installed.
The boiler wasn’t working when I arrived, but I really appreciated the quick response and prompt repair.
10 / 10Outstanding·Sep 2026
The location was great. Very clean
7 / 10Good·Sep 2026
Easy access to the city centre.
Everything was spotlessly clean and tidy
The gas boiler wasn’t working the day we arrived - so no hot water or stove top gas burners worked- and we weren’t sure anyone was receiving our after hours recorded messages..however a lovely maintenance man arrived early the next morning and fixed it all
5 / 10·Aug 2026
It was in a great location. Easy for town and bus / train stations. Comfortably accommodated 6 adults for sleep. Checking in was easy and the staff member who met us was very friendly and helpful.
The shower in the bedroom behind the kitchen did not work. The separate bathroom next to it had a very unpleasant smell.
There was a strong smell of gas next to the boiler in the living room, which was concerning.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Galway
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Kitchen
WiFi/Internet
Shared living spaces
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Waterlane Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Waterlane Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Waterlane Apartments?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and kitchen.
Free WiFi/internet · Kitchen · Shared living spaces
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