Hotel in Playa del Carmen
3-Star Hotel
Reasons to book
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Featuring an extensive garden, continental breakfast, a wooden terrace with hammocks and a beautiful fountain, Hotel Hulku is located 656 feet from Playa del Carmen's beaches.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Spa
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Ironing facilities
Safe
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jun 2026
It was clean and everything looked so beautiful
10 / 10Outstanding·Jun 2026
The whole scenery was a big hit!!!
The staff was so amazing !
Mosquitos at the end of our stay was bit uncomfortable to stay outside
7 / 10Good·Apr 2026
It’s absolutely gorgeous! The design is made for sensory people and it’s very soothing and calming. Perfect for the ADHD brains!
Great for taking pictures and making content.
Everything was working well. Hot water. Shower had a perfect flow.
Staff - Omar at the reception was Amazing! Perfect English which is a huge bonus for a hotel! He was Super helpful, always smiling and would make your day better at any moment, very good energy. He is very knowledgeable and is a very very good host!
MOSQUITOES! Although they do fumigate them around 6pm. They still eat you alive and get inside the rooms too.
I wish they provided or sold spray or something for mosquitoes.
Wifi was very slow and at times not working at all.
Staff - Almost nobody speaks English! Except one person.
Staff - Several female staff at the breakfast were giving me evil looks. Constantly! It was very uncomfortable.
One day after 11am when breakfast ended, as I was finishing mine, I came to a juice dispenser to get a refill. The lady that works there, Angeles, ran towards me almost taking it out of my hands and rudely told me that it’s one glass per customer!
First of all, hotel was almost empty as it’s a low season.
Secondly, breakfast ended and I was the only person who was there late. Juice is supposed to be disposed of at the end of the shift. I worked at hotels and those are the rules for food service.
Thirdly - I paid for my breakfast!
And the only reason she was behaving this way makes me think that they keep the leftovers for themselves.
Well, ok. But fighting a guest for a glass of VERY DILUTED btw juice while there is still a lot left, after the breakfast is UNACCEPTABLE!
The next day Angeles removed glasses and turned off the juice machine right after seeing me coming to eat. So that I couldn’t get ‘their’ portions of it. And it was still 10:20am. Not even close to the end of breakfast. She also told about this to another younger girl who works in that area and that girl kept giving me evil looks non-stop! She was literally following me around, pretending to clean something near me and frying me with her eyes. VERY RUDE AND UNCOMFORTABLE!
Next day this girl did the same thing as Angeles. Removed glasses right after I came to eat.
SUPER RUDE.
Matcha Frappe btw is NOT Available even though is being advertised. False marketing. Not cool.
Or perhaps the staff is also stealing it for themselves.
It seems like there are no trained waiters in this hotels.
5 / 10·Oct 2026
This property is beautiful! Very well maintained and the vibe the macrame decor presents is nothing less than peaceful zen like. The pool with the after fall is super nice too…BUT…..😔💀
THE NOISE! I have stayed here before in prior years and never been roomed in these front rooms, so so you are roomed in rooms 102/103 don’t expect to get a wink of sleep! I will never return because of this non-sense!
The noise starts at about 6 pm when the staff boys have their nightly foosball tournament outside your door! Not only is it loud AF, their is one boy that clears is his nose phlegm through his throat-“hocks loogies”., this made a beautiful hotel down right disgusting. Then the music starts from the hostel club across the street until 2am, ear plugs won’t drown it out! Then at 6am they sweep outside your door waking you from your 4hr sleep….I feel my peace was robbed from what could have been a great hotel experience-actually ripped off! The hotel should NOT rent those rooms, and if they do they should respectfully notify the customer or rent at a lower rate, because it’s so inconsiderate! People fly miles to come and seek peace and tranquility in what is portrayed in the photos! This saddens me because I love this property, but feel completely done dirty by being roomed in the garbage room I was! I’m certain there are many more eye appealing peaceful hotels in Playa thay will be more than happy to take my money without taken advantage on me and giving me a all. night loud room with employees that disrespectfully spit snot and slam a foosball table for hours! Sad I am indeed!
$$$$
7.9Good
(1,072 Ratings)
"It was clean and everything looked so beautiful"
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