The Westin Changsha

Excellent

Foi tudo ótimo

Demora da entrega de bagagem quase atrasei no aeroporto, talvez devido a conferencia que ouve no hotel , talvez ter elevador de emergência e também terem colaborador que fala outras línguas como português que e minha língua.

Modern hotel. Executive rooms with all and + amenities and comfort. The perfect 5 nights stay. Although this room was an upgrade to the one I have requested. The best part is that I stayed 5 perfect nights at same booked price. Staff are super available and kind.I lost my cellphone, and they could go to cameras to check where I could've left it. They were totally helpful. The best hotel room I ever stayed I can say. And I've been in quite lot 5star hotels all over the world. The only thing in China is that people can't speak English, not even the staff in a 5-star hotel. You should have a translation app in your cellphone for better experience. But don't try using Google services if you don't install VPN locally

1. The restaurant Elements in the hotel has a great chef. The reason why on Saturday night it was full. The lady at the entrance said that I couldn't have dinner there because there was no space available. She said that I should go back to my room and request for room service instead. That menú wasn't 1/4 of the menu of the restaurant. She noticed my disappointment and asked to wait 30 minutes. They receive people from outside. I didn't appreciate it. 2. I am not sure if my rating is fair because my room was an upgrade to their executive suites. That's why I didn't give them a 10. The reason for the upgrade was due to a miscommunication between the hotel and booking.com, and so, they said that they didn't have the rooms I booked available. Luckily, I called the hotel before to confirm my booking. After several calls and they saying that they didn't receive the booking from booking.com, I decided to stay in another o hotel. 10min later I received a call from them asking to be there for check in. I said I was in another hotel already. They asked if I could show please as the booking was open. Although I know it wasn't my fault I decided to go there.

Təmizlik

Qiymətə uyğun otaqlar deyil