Hotel Cristal 2

Delightful staff and amazing views of the sea . Plenty of restaurants in walking distance.

We were happy with the property.

Sea view and comfortable room. Friendly staff.

Ocean view. The staff and owners are amazing. Helpful, kind and always willing to help. Above and beyond the standard hotel. Had a small minor issue with the shower door, and not only was it repaired quickly (within 45 minutes), they checked multiple times to ensure it was working properly. I strongly recommend this outstanding hotel.

Did not include breakfast or have a breakfast option. The bar downstairs can be a little noisy on weekends, but once window was closed, barely noticed it.

Wonderful location in front of a beach, with some pleasant restaurants, cafes and shops nearby; comfortable bed; stable Wifi

For the price I paid the facilities were a little lacking. At the very least it would be nice to have a kettle in the room. There is a lovely breakfast space in the lounge that is, unfortunately, not in use; I would recommend offering the breakfast service. I fell victim to a phishing scam involving this very hotel. The scam occurred on Whatsapp, under the pretext of being associated with Booking.com and asking for verification, with my name and all booking details correctly filled in. Some $5000 disappeared from my credit card within minutes. Evidently, my booking data were leaked. I don't know whether this leak occurred on the side of Booking.com or on the side of this hotel. Only professional investigators can solve that, but out of a handful of bookings this was the only one where a scammer targeted me. My bank thankfully investigated and reimbursed me with the money, but I had to go through a very stressful period. I filed reports with Booking.com and with national fraud investigation agencies. This problem is so serious that all invitations of digital 'pre-check-ins' now look suspicious to me; no, thanks, I'll check in upon my physical arrival. I repeat: I don't know whether my data were leaked by Booking.com or by this hotel, but they were leaked. How many other people were affected, I wonder? Despite that, I had a wonderful stay at this hotel.