Hotel in Cancun
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Prime Location
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Safe
Accessible by lift
Housekeeping available
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
The staff at the front desk were incredibly helpful.
They went above and beyond to help us call the airline to change our flight.
Room was spacious and had a great view.
The water pressure in the shower was pretty weak.
10 / 10Outstanding·Sep 2026
i love the food. I'm a picky eater its always difficult to see what i like but the food in the hotel was really great . The location was perfect for getting around and oh the view from my room balcony was breath taken.
loved everything
9 / 10Outstanding·Aug 2026
Staff was very cooperative.
The only thing I would like to say that it takes too much time at the reception counter during check-in process as sometimes people are tired due to long drive to reach at the hotel.
5 / 10·Apr 2026
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There’s nothing to like about this place. As soon as you walk in the door, you find yourself wondering, “Where did I end up?” The front desk is a complete disaster. The senior staff member standing there, who barely speaks any English, is clearly just there to avoid doing any actual work. Even the junior staff member working alongside her and undergoing training is so helpful and friendly. The elevators are hot, the floor hallways aren’t cooled, and the carpets are dirty and dusty. The towels in the bathroom have turned gray. One had a blood-like stain on it. The towel was washed, but the stain didn’t come out. The room is very old. There’s no refrigerator in the room in this heat. Breakfast isn’t just bad—it’s AWFUL. None of the products used at breakfast are of mid-to-high-end quality. I think the products used at breakfast should be tested to see what kind of quality they offer. I will definitely never stay at this hotel again. I have no idea how it managed to get a rating above 8. Lately, whenever I come across hotels like this, I’ve started to stop trusting reviews as much as I used to. In short, don’t waste your money by staying at this hotel.
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Top rated by guests
8.4Excellent
(2,831 Ratings)
"i love the food. I'm a picky eater its always difficult to see what i like but the food in the hotel was really great . The location was perfect for getting around and oh the view from my room balcony..."
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