The Palmer House Resort, an Ascend Collection Hotel

The room, the location, the fire pit and the breakfast. The breakfast exceeded my expecations.

I was here two yrs ago and the property was really well decorated with fall theme like pumpkins, flowers, corn husks etc. This year there were no decorations, some of the property lights were burned out. While I enjoyed the fire pit, it would have been nice to have kept on until 10 pm. The fire pit was shut off before 9:30pm.

Room was large and comfortable.

Golf course was a joke! Breakfast was pretty lame.

The room was great; lots of space; very comfortable and well- appointed. We also enjoyed the outdoor facilities around the fire-pit, and the indoor tables and chairs set up for guests in the lobby…Very nice! The desk staff was very friendly. The breakfast wasn’t over the top, but sufficient.

We were disappointed with the housekeeping staff. We were with a party of 4 couples in 4 separate rooms, and were staying 3 nights. Housekeeping did not make the beds or tend to any of the rooms after the first night in any of our rooms, even though we all had been assured that we would have make-up service daily. We did get room service the next day but probably only because we spoke to the desk about the lack of service, and even then, housekeeping did not do a thorough job. We were disappointed in the lack of attentiveness with this service.

Location/reasonable price room. Although outdated room was clean and comfortable. No issues.

The incredibly rude woman on reception when we had breakfast. I have never met a more awful woman in my life. I would recommend this place but not anymore simply because of her.