Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Great location everything else sucked! Do NOT recommend staying here!
Good location. Everything else was terrible!
The staff were rude, except for 1 lady, but she shut everything down at about 7pm. We were unable to get dinner at the cafe. We were told it would be open for coffee and breakfast and it was NOT. We couldn't even get a cup of coffee, and the staff was extremely rude about it. Also, we had to put up with a smoke detector chirping every 45 seconds ALL NIGHT LONG! Staff didn't care about that either!
1 / 10
DO NOT BOOK HERE!!! I genuinely cannot believe how this place operates. UNETHICAL!
**ZERO STARS - DO NOT BOOK HERE!!! I genuinely cannot believe how this place operates. Dishonest, deceptive, and completely unethical business practices. A FRAUD.**
To note: Due to this horrible experience, we'll be filing formal complaints with the BBB, Wyoming Attorney General's Consumer Protection Unit, FTC, and local health authorities, in addition to escalating this with Booking.com and our credit card company. I'm also sharing photos and management's actual response because people deserve to know what they're getting into when booking this place.
We paid $460 for a room and arrived around 11 p.m. to find it completely UNSANITARY. Used towels in the bathroom, trash from previous guests, and bedding that had clearly been slept in. We were absolutely baffled that they would give paying guests a room that hadn't even been cleaned.
We were in the room for maybe five minutes before leaving. Called three times, left a voicemail, and got absolutely no response. So around midnight, we had to drive an hour back to Jackson Hole and spend another $600 on a last-minute motel. We were LIVID.
Instead of taking any accountability, management has the audacity to accuse US of using the room and leaving it dirty. I'm sorry, WHAT? Why on earth would we pay $460, spend five minutes in a room, then drive an hour in the middle of the night and spend another $600 just for fun??? I've attached a photo of their unprofessional, ridiculous response.
We genuinely cannot believe the way this business treats its customers.
After reading other reviews, it's clear we're not the only guests who've complained about filthy rooms, refused refunds, and management's behavior.
Absolutely disgusting accommodations and even worse management. Save yourself the money and headache. Stay literally anywhere else.
1 / 10
Dirty rooms and beds
Had a nice view. That was the only thing nice about whole place!!
My room had dirty sheets on the beds! Told the office and said they would come and change bed. They brought sheets and handed them to us and left. Got looking more at of the room and it had not been cleaned!!! Bathroom was nasty 😡😡 Went back to office ask for a refund refused. Said don't do refunds😡 So give us another room. Well it was not clean either!! It was dirty and hair and blood on the sheets!!😡😡😡None of the floors had not been sweep or mop. Bathroom was nasty too. Still had hair in the shower and soap on the wall and floor of shower 😡😡😡 Bedroom had mold on ceiling😡😡
1 / 10
Beautiful Location, Terrible Experience: No Water, No Heating, and Disrespectful Staff
The location is beautiful, surrounded by stunning scenery near Grand Teton National Park. Unfortunately, the experience at the property itself was extremely disappointing and did not live up to our expectations.
Our stay at Heart Six Ranch was extremely disappointing. We were left without running water for more than 12 hours, which is completely unacceptable for any accommodation. On top of that, the heating was off on our first night, and nobody explained how to operate it. At check-in, we were simply handed the keys and told where to find our unit, with no further instructions or assistance. The hair dryer was also not working.
We were told that the front desk would be staffed until 9 PM, but when we arrived at 8:30 PM to discuss the heating issue, nobody was there.
What made the experience even worse was the attitude of one of the front desk employees. When I went to complain about the lack of running water, a staff member started laughing while I was explaining the situation. I cannot say for certain whether it was because of my accent, but the interaction felt extremely disrespectful, humiliating, and unprofessional.
For the price guests pay, basic necessities such as running water, functioning heating, and respectful customer service should be guaranteed. Unfortunately, Heart Six Ranch failed to meet even these basic expectations. I would not recommend staying here.
The location is great! Between the Tetons and Yellowstone, this place has easy access to both. The room was cozy and the views were spectacular!
They ran out of liquid soap in the bathroom.
8 / 10Excellent·Sep 2026
Such a beautiful location. I wish we would have stayed longer to enjoy all the activities they have to do.
7 / 10Good·Sep 2026
Location and the views were amazing
No WiFi in the room. Only limited in public areas.
5 / 10·Sep 2026
The concept and location are beautiful. Spectacular view and the ability to walk down to see horses with a small restaurant on site.
The floors looked like they hadn't been swept or vacuumed in a month, though the beds were clean. Dry, scratchy towels. Staff wasn't incredibly friendly. They charged a 20% gratuity at the rest without telling or asking you. Price was very high for what you got.
Does this property follow enhanced cleaning procedures?
Yes, this nature lodge has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this nature lodge?
Parking is not specified as an available amenity at Heart Six Ranch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this nature lodge?
We didn’t find pool listed as an amenity for this nature lodge. It may be worth double checking if a pool is important for your stay.
Is Heart Six Ranch pet friendly?
Yes! This nature lodge is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Heart Six Ranch?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this nature lodge rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Fireplace
Family friendly
Key access
Fire alarm
Cleaning products
Map of Wyoming
Ratings and reviews
6 / 10
Average(1,924 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
The location is great! Between the Tetons and Yellowstone, this place has easy access to both. The room was cozy and the views were spectacular!
They ran out of liquid soap in the bathroom.
8 / 10Excellent·Sep 2026
Such a beautiful location. I wish we would have stayed longer to enjoy all the activities they have to do.
7 / 10Good·Sep 2026
Location and the views were amazing
No WiFi in the room. Only limited in public areas.
5 / 10·Sep 2026
The concept and location are beautiful. Spectacular view and the ability to walk down to see horses with a small restaurant on site.
The floors looked like they hadn't been swept or vacuumed in a month, though the beds were clean. Dry, scratchy towels. Staff wasn't incredibly friendly. They charged a 20% gratuity at the rest without telling or asking you. Price was very high for what you got.
$$$$
6Average
(1,924 Ratings)
"The room was nice, clean and convenient to the Grand Tetons"
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Wyoming
About this nature lodge rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Fireplace
Family friendly
Key access
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this nature lodge has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this nature lodge?
Parking is not specified as an available amenity at Heart Six Ranch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this nature lodge?
We didn’t find pool listed as an amenity for this nature lodge. It may be worth double checking if a pool is important for your stay.
Is Heart Six Ranch pet friendly?
Yes! This nature lodge is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Heart Six Ranch?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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