Hotel in Rapid City, SD
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Rapid City, SD
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
The location was good. I appreciated the staff they were kind and very much concerned with the comfort of me and other guests. The hotel and the rooms were clean quite and very well thought out.
7 / 10Good·Jul 2026
Door keys never work
9 / 10Outstanding·Jun 2026
Location, pool, large suite
6 / 10Average·Sep 2025
Very clean and comfortable. The location was a good “base” for our trip.
The view from our room was unfortunate. Instead of the beautiful surrounding area we viewed another hotel.
Our interactions with the staff left us feeling unwelcome. We did notice that was not the case with some other guests, specifically the commercial airlines personnel. Possibly they all had a prior connection to each other.
The only positive interaction was with a member of housekeeping after we requested they come to our room. When checking in we ask for “light” housekeeping, basically only needing clean towels and washcloths. What we got was our bed linens removed and taken away. No replacements left. Dirty towels left in the bathroom with no clean towels left. The housekeeper who came to our room was friendly, personable, and very professional. She quickly rectified the situation. She was the only one of your staff to not act as if our presence was an inconvenience and we were unwelcome. We didn’t get her name, but I wish we had. She was a tall, dark haired lady. She was working on Saturday, September 13. While we watched college football, Tennessee losing to Georgia, she worked and chatted with us about the game. We so appreciated her!
It appears your staff needs a refresher on customer service. Or possibly a reminder that they should treat others as they want to be treated.
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7.2Good
(123 Ratings)
"The location was good. I appreciated the staff they were kind and very much concerned with the comfort of me and other guests. The hotel and the rooms were clean quite and very well thought out."
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