Chateau Big Bear Boutique Hotel, BW Signature Collection

Top rated by guests
Bedroom
Property building
Pool view, Swimming pool
Lobby or reception
Restaurant/places to eat
review stars
8.4Excellent
(627 Ratings)
"Quiet and clean. Staff was above and beyond in quality service. Bathrooms on every floor so you don’t need to travel back to your room. Hot food selection for breakfast, all very fresh and well prepar..."
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8.4 / 10
Excellent(627 Ratings)

Boutique hotel in Big Bear, CA

4-Star Boutique Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this boutique hotel

Featuring European-style décor, this Big Bear, California hotel features a seasonal outdoor pool and hot tub, has an on-site cocktail lounge and serves a daily breakfast buffet. Big Bear Village is a 5-minute drive away.

Amenities

Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Accessible Parking
Electric Vehicle Charging Station
Outdoor Cooking
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Cleaning products

Map of Big Bear, CA

city location on map

Available Rooms

Ratings and reviews

8.4 / 10
Excellent(627 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Enjoyed the room, free breakfast, pool and the staff was friendly. Hope to visist again!
10 / 10Outstanding·Sep 2026
Quiet and clean. Staff was above and beyond in quality service. Bathrooms on every floor so you don’t need to travel back to your room. Hot food selection for breakfast, all very fresh and well prepared. Both the dinning areas and restrooms kept spotless. Rooms were spacious and comfortable. Refrigerator came in handy. Decor of the hotel was very pleasant and gave a very upscale vibe with good value for room fees. For 10.00 I was able to have my sister come and have breakfast with us before she left town. We don’t get to see each other often so this was great. The live band at Tiffany’s bistro the food and drinks as well were amazing!!There were 8 of us (7 at this hotel) and we were all able to enjoy some good refreshments and snacks for a great price!! Bar staff was friendly and quick to serve. Hot tub, game room and walking distance to restaurants and stores was nice also.
Coffee and tea. I need to be transparent here. I love coffee. Day and night. Weekend or not. My daughter was just getting over a cold. She wanted tea. This was the first ever Best Western property I have stayed at where it was not available 24/7. I mean if you ask the front desk they were more than happy to go get it got you and they did, I just felt as if I was bothering them asking. I do not like the room coffee makers. I don’t trust them. People are odd. The only other thing I did not like were the stairs. Too many going every which way and one elevator that only goes up a half floor but then I needed to transfer all of my belongings from one cart to another via stairs until the second cart was full then to my room. We were in town for a family wedding and I have bad knees and my husband has a bad hip this was very inconvenient had I known I would have requested 1st floor only for all 5 rooms.
9 / 10Outstanding·Sep 2026
it would have been nice to have a cafe that was open all day. Especially when it rains. But the staff made up for it by being very helpful
It was an excellent place no complaints
5 / 10·Sep 2026
the decorations
When turning on the ac it blows heat first and cannot lower the AC to 68. the lowest is 75 and im seating the whole night

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FAQs

Does this property follow enhanced cleaning procedures?

Yes, this boutique hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this boutique hotel?

Parking is not specified as an available amenity at Chateau Big Bear Boutique Hotel, BW Signature Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this boutique hotel?

Yes, a swimming pool is available for use at Chateau Big Bear Boutique Hotel, BW Signature Collection. Enjoy the water!

Is Chateau Big Bear Boutique Hotel, BW Signature Collection pet friendly?

Unfortunately, this boutique hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.


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