Toll House Hotel Los Gatos, Tapestry Collection By Hilton

The breakfast is expensive and there are a ton of options around so do your research. Check in was easy, room was ready on time and staff were efficient and polite. Room was clean and quiet.

Pillows are big and fluffy! Too big and too fluffy for my taste but that is personal. $35 for parking in a suburban area seemed extreme. As much as an urban hotel.

Nice big room. Quiet and comfortable. Well located.

Hotel dining facilities were not inviting - very few takers. No atmosphere. Hotel was tired and old and needs investment.

Quiet

No breakfast,$38 😞 for parking

Location was good, front desk staff when I arrived was very nice.

They maxed out my credit card after I left because they “made a mistake” and charged me twice for my stay. They also never told me how much parking per day was. When I called to speak with the staff and ask for a manager to ask why no one told me about this “mistake” of over charging me and maxing out my credit card, they wouldn’t answer me. I asked to speak with someone higher up, and they never called me back but emailed me that all they could do was refund the double charge, and pay for part of my parking. I was on a vacation when they maxed my vacation card out and was basically stranded other than cash. They didn’t seem to want to acknowledge or apologize or make up for their mistake. This was a terrible stressor for myself and my husband.