Sonesta ES Suites Andover Boston

Very nice , very clean , friendly staff only a 25 minute ride to Salem massachusetts depending on traffic. I definitely recommend and I would go back!!! Outdoor fire pit, shuffle board corn hole all setup in the yard.

The staff was very helpful and friendly. We did not ask for much except ice on our arrival. They immediately got that for us. We did not take advantage of the breakfast but there were proper supplies in our room to make our own. In nicer weather, we would have used the pool but we did sit outside in the yard in their adirondack chairs and absorbed some of the sun! We loved how close it was to the tax free area of New Hampshire, went there twice! AJay at the front desk was awesome as was the rest of the staff!

The water pressure for flushing the toilet was weak but it never stopped up. Weak in the shower as well.

Fantastic location (so convenient), the rooms were amazing and the beds were SO comfy, very safe location and reasonably priced! Breakfast was delicious :) The gentlemen at the front desk are all so nice, and very trustworthy (at checkout, I had forgot something VERY important and they kept the stuff safe at the front desk until I got turned around to get back there and get things)!

There wasn’t anything that wasn’t great about this place!

-No toaster -ran out of healthy yogurt substitute with sugar packed -fruit ran out - sausage patty were left half eaten in many plates. Not good. America loves bacon❣️

I HAD A MEETING AT 8:00 am. I did not ck out! I packed my bag in trip down to lobby. I left tooth paste & brush in bathroom. I also left sun glasses on kit table so i would not forget when cking out. At end if meeting… i went back to room … my tooth past & brush were gone. My sun glasses were also gine. Despite the fact that I had not checked out. (9:45 am) my room was entered. Cleaned and my items gone. I found the cleaning person. Not good English. I walked her to the room. And gestured bushing my teeth. And asked about my glasses. I then saw a drawer on her cart. I opened it. My prescrip sun glasses were in it! There was absolutely no ck out that prompted an entry to space i rented until 11:00 am. Have you no system that inform cleaning staff of actual check outs❓ I owned a small resort in Cape Cod. Slept 120 people. Im not sure why this poor woman was not apprised if early ck outs rather than have her randomly open doors , guessing which room she could change over ! Perhaps the front desk should put their cell phone down and produce a list of confirmed ck outs. Front desk staffing was woefully inattentive, unconcerned, and too visibly involved in their cell! Also. When making reservation i asked for a room near elevator. Not a room way at end of hall. Room224 was almost at end! We managed but I did early request.