Holiday Inn Express San Clemente N – Beach Area by IHG

Hot breakfast with good options. Bed was comfortable.

Price was high for the quality of the hotel. I would have liked to see non-sweetened yogurt available. No hook or place to hang wet towels. Could hear people walking in the room above us late at night.

The room was clean and comfortable. The breakfast buffet was decent.

The pool and workout room were a little small.

Property was clean, comfortable, in a great location and offered a good breaks with plenty of choices.

My daughter, who has stayed there before, had to ask for a parking slip for the dashboard. Apparently cars can be towed if not displayed. The hotel charges $20 a day for parking, which is in short supply in the entire area.

Room size, TV channel selection

No TV guide screen to see what was playing on any channel. No freezer frig combo, just frig. Info on all programs empty. So when you're checking in, nobody says a word about a parking fee, nobody asks what vehicle you're driving or your vehicle registration number or even offers to give you a parking pass it simply is not even brought up at all. There are no signs indicating that one would have to pay nightly parking fee either. Then in the morning of checkout, someone slides a bill for $20 a night parking under your door.. The scene is rather cowardly and backstabbing way to charge for parking. If you're gonna charge for parking, say so up front acknowledge the person's registration number and give them a parking pass. As it turns out, I used Uber to get to the hotel. I didn't even have a vehicle and my Uber was waiting for me when I went to leave the room and noticed the piece of paper on the ground by the door indicating a $20 a night parking fee. I immediately went to the front desk and the person there basically shrugged their shoulders and said, that's just the way we do it. I said, I used Uber, why are you charging me for parking? Furthermore, had I have driven my own vehicles, I would have expected someone to say it up front and to issue me a parking pass I was late for my flight and had to leave so I fought no longer with this person. But it simply is not fair, it's rather chicken s*** and backstabbing and very unprofessional. I think as many hotels do, their pricing includes parking. TO charge additional parking, especially when you don't even know how many vehicles a person has be, it 0 or 5 is ridiculous, and insulting. Cowards, back stabbing corruption!