Hotel in San Francisco, CA
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Overlooking San Francisco's SoMa area and moments from top city center sites, InterContinental San Francisco provides guests with modern in-room amenities. Shopping and dining opportunities in Union Square are 10 minutes’ walk away.
Amenities
Business facilities
Concierge services
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of San Francisco, CA
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Hotel amenities are great, room, bathroom, cleaning services- all thumbs up!
Overall, the stay and service were good, if not for the admin confusion, hiccups, and breakfast kerfuffle. Shout-out to the following staff at InterContinental San Francisco-IHG, who have been helpful in smoothing things out: Fernando, Pauline, Hadleigh, and Sarim. Thanks!
There were a couple of hiccups with my stay, as I had back-to-back reservations. The first 5 days (Sep 13-17) were booked by a company, which didn't include breakfast. The last 4 days (Sep 18-21) were my personal booking. The first booking didn't include breakfast, so I requested to charge all meals towards my second (personal) booking. There was a bit of confusion with the charges, but it got sorted in the end.
I also had to contact Turkish Airlines San Francisco for flight changes, which was a local landline number, and was given confirmation that call charges would be removed since it's just a local call. There was confusion with this too; charges were applied, but this was also sorted after speaking to the Manager-Fernando.
Additionally, I paid for 3 adults in my personal booking, which includes breakfast for all 3 people. We were flagged at the restaurant and practically told that only 2 people are entitled to breakfast. I had to again speak to the Manager-Fernando, show him the confirmation from Booking.com. He acknowledged this and explained that it didn't appear in their system, which is often an issue with Booking.com reservations, then he issued a voucher. It's important to note that I've paid for 3 people to avail of breakfast for the entire stay (4 days), but my 2 guests only had breakfast for 2 days (Sep 19-30). So technically, I have paid for 2 extra people and 2 extra days. I don't expect a refund, but I didn't appreciate being flagged and embarrassed in front of other guests, as if we're taking advantage of meals or trying to get away with something I didn't pay for.
Overall, the stay and amenities were good, aside from these administrative issues. I’d like to acknowledge the staff members who were helpful in resolving everything: Fernando, Pauline, Hadleigh, and Sarim. Thank you to the InterContinental San Francisco team for their assistance.
10 / 10Outstanding·Sep 2026
Literally everything
There was nothing I didn’t like
10 / 10Outstanding·Sep 2026
The view from our room was fantastic
No complaints
6 / 10Average·Dec 2025
For the majority of the stay, We really loved the hotel. The staff are nice, the food is yummy and beautiful views of the city.
There was blood on the sheets which typically indicated bed bugs. And the towel was frayed, which for an IHG hotel is pretty unappealing.
$$$$
Top rated by guests
8.8Excellent
(676 Ratings)
"Literally everything"
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