Hotel in Western Addition, CA
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located in San Francisco’s Japantown, this elegant hotel is connected to the Nihonmachi Mall and blends Eastern and Western design. It features on-site dining and an indoor garden with a fishpond. Free WiFi is available at the property.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Western Addition, CA
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Oct 2026
Location was perfect to get to other areas in SF and Japan town is such a cool area to explore. The lobby and outside areas were really cool. The staff members were all very friendly and helpful. Happy they gave out free bottled water to guests during their stay. It was so cool to have a mall attached to the hotel.
The balcony situation was dated and not very clean but it was not terrible. I don’t think the room equates to the price but I do take into consideration that it is SF and everything is expensive. AC barely worked in the room but it was manageable and we were able to get a fan from the staff which was helpful and made things more comfortable.
Most of my “complaints” I feel weren’t a huge deal and I was overall happy with the hotel and the stay.
10 / 10Outstanding·Oct 2026
The location was amazing! Japan Town is so cool - lots of great shops and restaurants. The hotel itself has a great vibe, and is nicely decorated. The lobby has free coffee/tea which was appreciated!
Slightly outdated furnishings in the bathroom. Old uncomfortable mattress.
10 / 10Outstanding·Oct 2026
I loved the parking situation, the kind staff, the bar, and the layout of our room. It was perfect!!
I really did enjoy everything.
6 / 10Average·Mar 2026
I like the staff, location and breakfast was good
I would have wish to share a pool!
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Top rated by guests
Most favorited
8.3Excellent
(384 Ratings)
"The location was amazing! Japan Town is so cool - lots of great shops and restaurants. The hotel itself has a great vibe, and is nicely decorated. The lobby has free coffee/tea which was appreciated!"
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