Manoir d'Youville

Friendly Staff

There was no meat option during the breakfast for non pork-eaters. I dont this can be improved

The beautiful historic Manoir

Some items about the particular room; next time I’ll have to call and ask for another level/wing.

Please indicate on your website that the room have no washrooms and toilets, make it clear that washrooms and shower is communale

The location, Breakfast, and staff all were good.

The location is very charming. The property is located on an island surrounded by greenery with a beautiful lake view. The building is a bit old, but still perfectly acceptable. Breakfast was included and quite good. The location is a little outside Montreal, but excellent for the price.

The room organization was a complete mess. We paid a higher price on Booking to have a room with a private bathroom. Upon arrival, without even informing us, we were assigned a room that turned out to have no bathroom at all. We immediately went to the front desk, where three other guests were either facing the same issue or, even worse, had no room assigned at all. At the desk, we were simply told, without much apology or concern, that Booking and Expedia had overbooked the rooms with private bathrooms, and that this issue had already been happening for a few days. We spent the first night in the room without a bathroom, and from the second night onward, after our polite request, they provided us with another room with a private bathroom. This is the reason why the overall rating is a 5 and not a 2 or 3. In the following days, we saw other guests experiencing the exact same problem. The absurd part is that, since the issue happened across multiple booking platforms, the responsibility clearly lies with the property itself. On top of that, once they realized the issue during the first days, they still did not contact future guests in advance. In summary: if you are looking for a room with a shared bathroom, go ahead and book it. If you specifically want a private bathroom, think twice and contact the property beforehand.