Prestige Inn Nelson

Staffs are very friendly and helpful 😄

The sheets are too much bleached. The smell are very strong.

Location

No closets

The scenery from the room, staff, cleanliness

Was clean. But there were a fly and an insect inside the room. Clean and new beddings, towels. Furniture is really old and outdated.

Our family needed two rooms, and we felt the price for two queen-bed rooms with balconies was excellent compared with similar options in town. The beds were comfortable, and the rooms offered nice views of the lake and park, particularly from the second and third floors. We were fortunate that no trains passed by while we were at the hotel. One of our two rooms had earplugs on the bedside table, although we weren’t sure whether they were provided by the hotel or simply left behind by a previous guest. The location is very convenient, aside from the nearby train tracks. There is a grocery store and mall next door, and the waterfront park and walking path are also close by.

The parking lot is quite narrow, so anyone driving a truck or larger SUV may find parking difficult. Unfortunately, we had several cleanliness and maintenance concerns. Both of our rooms had hair on the bed linens. One room had earplugs on the bedside table while the other did not, so we weren’t sure whether they were supplied by the hotel or left behind by a previous guest. The room without earplugs on the bedside table actually had one on the floor near the door when we arrived. One of our rooms had no bathroom linens other than a floor mat. On the wall beside the sink were two noticeable smears that appeared to be bodily fluids, one reddish and one yellow/green. The shower curtain had a large tear. The water pressure and temperature in the showers were poor in both rooms. We found a glow stick that was still lit beside one of the beds, which, combined with the other issues, left us questioning how thoroughly the rooms had been cleaned between guests.