DoubleTree by Hilton Atlanta Windy Hill Ballpark

Breakfast was wonderful! Food was delicious and a great variety to choose from. Staff was very attentive.

The only comment is there were used food dishes on trays for two days on a table by our elevator. Wasn’t a good look.

Great location if you are going to a Braves game. The outdoor pool area was nice.

The indoor pool and hot tub were closed for maintenance. The air conditioner in our room didn’t work as expected. The bed was hard. The ice machine on our floor didn’t work. Staff weren’t very friendly.

Staff was great

I was disapointed in the swimming pool- green and slimy looking on the bottom- we elected not to swim- also, the hotel was oversold as is usual for a Braves game and we did not get the two beds we booked, with the result that my adult son had to sleep in a VERY short twin rollaway that he couldn't even stretch out on. The shuttle service to the Braves game is an absolute joke- we had to wait 3 times for the shuttle to take us over, and even though we left the game as soon as it was over, there were at least 50 people waiting for a 20 passenger van and the van driver REFUSED to make any more runs past 10:15 which resulted in a very tense situation that almost turned into a BRAWL with 50 people trying to crowd into a van which couldn't possibly hold them all, even when using the luggage area for an additional 5 passengers. I was told flatly by the driver that if I expected a shuttle back to leave at the end of the 7th, which is crazy- I'm not paying $350 for tickets and another $200+ for hotel and missing the last two innings of the game. Doubletree needs to put on an additional shuttle and run until at least 11:00pm for night games. The result of this stupid and unsafe situation was that I, a 71 year old female, with a hip being replaced next month, WALKED the 1 mile back to the hotel. And I won't be staying there again. As a Hilton Honors member, I will also be contacting corporate about the situation. The breakfast/pay parking is ridiculous at $16.99 per person plus $25 for parking and the hotel doesn't even offer EV charging, like most Hiltons do, so we had to drive our non electric car. All in all, a dissapointing stay and far below the service level we expect and usually enjoy from the Hilton family of hotels. Nope, not staying again.

I never got to try the breakfast. I cannot rate the food. I liked how comfortable the bed was and the pillows were very nice as well. The room was very clean. The staff were nice. I liked the cookies I got at check in. I liked the glasses for cocktails that were in the room. I loved the shower and the shower pressure. I liked having a microwave and fridge in the room too.

There needs to be alot of maintenance done on the rooms. My room only had 6 channels on the TV. I was not happy about that. My door would not even lock. U could just push it in and it opened. I did not like the dimmness of lights. The room needs to be brighter. The ice maker was broke on the 6th floor. I had to go.to.the 5th floor to get ice. I did not like that you have to pay for breakfast and parking. Online they are not forthcoming about shuttle is only for games. It never says that. That is deceiving. Also, I called and they said that you could not get in the hot tub and indoor pool but when i.got.there kids were in the hot tub. That was deceiving as well.