Resort in Playa del Carmen
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Beachfront Location
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
WiFi/Internet
Beach access
Garden
Laundry services
Accessible Parking
Beach front
All-inclusive
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Great value for money. Great facilities, several pools and bars. Swim up bar in the adults only pool had great selection of drinks and wonderful bartenders Irvan and Alejandro. Good selection of restaurants and the buffet restaurant was always fully stocked and never over crowded during our stay.
Swim up room the pool was in the shade for almost the whole day so probably not worth paying extra for this.
10 / 10Outstanding·Jun 2026
Food and pools
Sargazo was too bad
10 / 10Outstanding·Jun 2026
We booked the Privilege package and the hospitality was exceptional! The room was spacious, Id like to say a special thank you to Luis who looked after the room impeccably. Our butler Lily was gracious, professional, friendly and extremely helpful!!! Thank you for am amazing holiday. One note is bring enough USD for tips. Lots to see, lots to eat and a huge variety of restaurants and great food!!!!!
Nothing
6 / 10Average·Oct 2026
All of the staff were very friendly. We liked Route 66 even though the service was slow at times. We had breakfast and dinner twice at El Beso and once at the Italian restaurant, which were good. The daily pool entertainment was also fun.
There were a couple of things we did not care for. First, not a fan of buffets, and in most cases, this was the only option. One of our friends has a timeshare with the Hotel but was not permitted to eat with us at the El Beso restaurant, so we went to the buffet that night. Secondly, the food was just okay at the steak, sushi, and hamburger places at lunch. We wished that the pool bars did not close at 5:00.
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Top rated by guests
8.3Excellent
(446 Ratings)
"Great value for money. Great facilities, several pools and bars. Swim up bar in the adults only pool had great selection of drinks and wonderful bartenders Irvan and Alejandro. Good selection of resta..."
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