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Enhanced cleaningExtra health and hygiene measures to ensure your safety
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2 / 10
Very disappointed with the property when your website showed a completely different apartment to what we got
Nothing really
Absolutely nothing like the photos on your websire
Kitchen badly fitted
Live wire hanging down in downstairs toilet
Hole in wall under tv
Tv not working and not in English
Furniture basic and worn
Not enough beds to sleep 8
Bathroom door wouldn’t shut or lock
Bath taps wedged shut with a bottle of radox , still running all the time making a constant noise
Bath cracked and repaired with tape m
The list goes on,a total misinterpretation of what we thought we were booking
Also following directions to the property we were directed half a mile from where the actual property was with young children this was quite scary.
1 / 10
Vorsicht vor dieser Unzerkunft!
Zunächst einmal ist die Adresse der Unterkunft falsch angegeben. Wir kamen mit dem Taxi an und waren komplett falsch und hilflos. Zwei Anrufe wurden vom Vermieter ignoriert. Es wurde dann eine irreführende Beschreibung mitgeteilt. Auch auf Nachfrage die richtige Adresse zu schicken folgte nur ein Streetview link, dem man keine Adresse entnehmen konnte. Nur durch Internetrecherchen fanden wir die richtige Adresse heraus. Wir mussten jedoch nochmal 20 Minuten zu Fuß gehen. Die vom Vermieter geschickten Bilder, wo der Schlüssel deponiert war, waren komplett falsch. Erst auf Nachfrage wurde der PIN zum Keysafe übermittelt. Alles war zeitraubend, wir hatten Termine/ Reservierungen für den Abend in London.
Dann betraten wir die Wohnung. Sie wurde von uns in einem absolut inakzeptablen Zustand vorgefunden. Alle Räume waren dreckig, es waren benutzte, dreckige Handtücher im Badezimmer. Die Betten waren nicht sauber und bereits benutzt. Der Fußboden war dreckig. Das Badezimmer war dreckig. Das Polster des Sofas im Wohnzimmer war dreckig und beschmutzt. Wir haben der Unterkunft eine Nachricht geschrieben. Es wurden zunächst Bilder bei WhatsApp verlangt und dann angekündigt, dass die Wohnung geputzt wird. Danach wurden unsere Nachrichten ignoriert. Wir haben eine Stunde gewartet und mussten abreisen, da wir die unhygienischen Zustände dort nicht hinnehmen konnten. Es war ekelerregend. Nach zwei Tagen meldete sich jemand von der Unterkunft und entschuldigte sich. Ich habe mein Geld zurück gefordert. Es wurde dann durch die Unterkunft signalisiert, dass mein Geld zurück bezahlt wird und ich nur die kostenfreie Stornierung anfordern sollte. Diese wurde dann von der Unterkunft jedoch abgelehnt.
Ich kann die Unterkunft überhaupt nicht empfehlen. Allgemein ist die Wohnung in einem heruntergekommenen Zustand. Die Lage ist auch nicht schön. Der Stadtteil ist nicht besonders einladend. Wir haben uns dort weder wohl noch sicher gefühlt.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Hemans Street Apartment Sleep 8 HS10. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hemans Street Apartment Sleep 8 HS10 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hemans Street Apartment Sleep 8 HS10?
We found 2 amenities for this rental. This includes non-smoking, and cleaning products.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of London
About this apartment rental
Comfortable Living Space
Amenities
Non-smoking
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Hemans Street Apartment Sleep 8 HS10. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hemans Street Apartment Sleep 8 HS10 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hemans Street Apartment Sleep 8 HS10?
We found 2 amenities for this rental. This includes non-smoking, and cleaning products.
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