Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA
6.3 / 10
Average(3 Ratings)
$$$$
House in East Devon District
4 guests · 2 bedrooms · 2 baths
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Location
Reviews
4 / 10
NUMBER 1 Upton Lake
6th -8th November 2026
Unfortunately, there were several problems which fell below the standard we would reasonably expect, particularly considering the cost of the accommodation.
The issues we encountered were as follows:
Cleanliness and general condition:
Animal faeces on the decking.
Decking was grubby and appeared not to have been properly cleaned.
Cobwebs inside the accommodation.
Dirty windows.
General cleanliness was poor, with the accommodation not feeling as clean as it should have been.
Kettle was dirty and heavily affected by limescale.
Maintenance and facilities:
No key was provided for the front door, which was particularly inconvenient, especially when using the hot tub.
The external lights only stayed on for a very short period of time.
The solar lights were not working.
Light bulbs were missing.
The shower in the double bedroom was extremely difficult to regulate, alternating between being too hot and too cold.
Toilet seats in both bathrooms were loose and hanging off.
The sink in the double bedroom ensuite was loose and appeared to be coming away from its fittings.
The hot tub lid was rotten and in poor condition.
I contacted maintenance on Friday evening to report the issues. However, nobody attended until the following day, and despite this, the problem with the front door remained unresolved.
I do want to be fair and acknowledge the positives. The hot tub itself was fantastic, the heating was good, and the beds were comfortable. However, these positives do not outweigh the number of issues we experienced.
Overall, we were disappointed with the standard of cleanliness, maintenance and customer service during our stay. We booked the accommodation expecting a comfortable, clean and well-maintained place to relax, but unfortunately this was not the experience we received.
See above
8 / 10
Very relaxing and great value for money!
Brilliant location, super peaceful and relaxing, loved the peacocks sat on our deck and the cabin itself was large, clean and comfortable with everything you need in the kitchen to cook etc Hot tub was fabulous too!
Some things were a bit tired so could do with a bit of tlc ie toilet seats wobbly, shower was either scolding or freezing no in-between. The Key opened the door at the front not near the driveway and Hot tub so was a minor inconvenience.
7 / 10
Could have been better.
We liked the location and we liked the lodge itself, despite the weather the lodge was warm and cosy.
We arrived at the agreed check in time, 15.40. After a 4 hour travel time with a toddler in the first storm of the year we couldn't wait to get in and out of the rain.
However, there was only one key in the lock box that after a few attempts I realised didn't open the front door but opened the back porch door which in the pouring rain was a mild irritation.
I left my son in the car with my partner while I went to make sure lights were on and he'd be able to settle while we brought bags in, one light was missing a bulb but the thing that really shone out was the pillows from the sofa were on the floor, there was bits of leaves and dirt on the floor, there was pasta strewn around the kitchen and stuff still dirty in the dishwasher. There was food left in the freezer, bin bag full, water all over the bathroom, the beds had been slept in and in dissaray. Clear that nothing had been cleaned for our arrival.
I thought must be a miscommunication, ill message the chat we have here. Silence. Okay Ill call. Voicemail. Voicemail. Voicemail. Meanwhile ive brought everyone in and im trying to clean everything myself so my son can have dinner and get ready for bed. Voicemail. EMAIL for which ive still not had a reply. After SIX attempts to get a hold of anyone I finally get in touch with the site staff who give me their apologies and advise they'd send someone straight away. Half hour passes, nothing. I call again. Voicemail. Voicemail. The 9th call i leave a voicemail asking if I could at least be supplied sheets as my son needs to sleep and *ill* sort it. At the 10th call I have the pleasure of not even getting a Voicemail and get swiped off!! I give up and send my partner out for bed sheets.
Eventually the cleaners come at 6pm. Over 2 hours, and theyre very apologetic, I say its fine because this is not their fault really. Once they've cleaned and gone, babies in bed, I decide to have a tea.
Brilliant location, super peaceful and relaxing, loved the peacocks sat on our deck and the cabin itself was large, clean and comfortable with everything you need in the kitchen to cook etc Hot tub was fabulous too!
Some things were a bit tired so could do with a bit of tlc ie toilet seats wobbly, shower was either scolding or freezing no in-between. The Key opened the door at the front not near the driveway and Hot tub so was a minor inconvenience.
7 / 10Good·Oct 2026
We liked the location and we liked the lodge itself, despite the weather the lodge was warm and cosy.
We arrived at the agreed check in time, 15.40. After a 4 hour travel time with a toddler in the first storm of the year we couldn't wait to get in and out of the rain.
However, there was only one key in the lock box that after a few attempts I realised didn't open the front door but opened the back porch door which in the pouring rain was a mild irritation.
I left my son in the car with my partner while I went to make sure lights were on and he'd be able to settle while we brought bags in, one light was missing a bulb but the thing that really shone out was the pillows from the sofa were on the floor, there was bits of leaves and dirt on the floor, there was pasta strewn around the kitchen and stuff still dirty in the dishwasher. There was food left in the freezer, bin bag full, water all over the bathroom, the beds had been slept in and in dissaray. Clear that nothing had been cleaned for our arrival.
I thought must be a miscommunication, ill message the chat we have here. Silence. Okay Ill call. Voicemail. Voicemail. Voicemail. Meanwhile ive brought everyone in and im trying to clean everything myself so my son can have dinner and get ready for bed. Voicemail. EMAIL for which ive still not had a reply. After SIX attempts to get a hold of anyone I finally get in touch with the site staff who give me their apologies and advise they'd send someone straight away. Half hour passes, nothing. I call again. Voicemail. Voicemail. The 9th call i leave a voicemail asking if I could at least be supplied sheets as my son needs to sleep and *ill* sort it. At the 10th call I have the pleasure of not even getting a Voicemail and get swiped off!! I give up and send my partner out for bed sheets.
Eventually the cleaners come at 6pm. Over 2 hours, and theyre very apologetic, I say its fine because this is not their fault really. Once they've cleaned and gone, babies in bed, I decide to have a tea.
Parking is not specified as an available amenity at Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and balcony/terrace.
Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA
6.3Average
(3 Ratings)
"Brilliant location, super peaceful and relaxing, loved the peacocks sat on our deck and the cabin itself was large, clean and comfortable with everything you need in the kitchen to cook etc Hot tub wa..."
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Map of East Devon District
Ratings and reviews
6.3 / 10
Average(3 Ratings)
100% verified reviews
8 / 10Excellent·Nov 2026
Brilliant location, super peaceful and relaxing, loved the peacocks sat on our deck and the cabin itself was large, clean and comfortable with everything you need in the kitchen to cook etc Hot tub was fabulous too!
Some things were a bit tired so could do with a bit of tlc ie toilet seats wobbly, shower was either scolding or freezing no in-between. The Key opened the door at the front not near the driveway and Hot tub so was a minor inconvenience.
7 / 10Good·Oct 2026
We liked the location and we liked the lodge itself, despite the weather the lodge was warm and cosy.
We arrived at the agreed check in time, 15.40. After a 4 hour travel time with a toddler in the first storm of the year we couldn't wait to get in and out of the rain.
However, there was only one key in the lock box that after a few attempts I realised didn't open the front door but opened the back porch door which in the pouring rain was a mild irritation.
I left my son in the car with my partner while I went to make sure lights were on and he'd be able to settle while we brought bags in, one light was missing a bulb but the thing that really shone out was the pillows from the sofa were on the floor, there was bits of leaves and dirt on the floor, there was pasta strewn around the kitchen and stuff still dirty in the dishwasher. There was food left in the freezer, bin bag full, water all over the bathroom, the beds had been slept in and in dissaray. Clear that nothing had been cleaned for our arrival.
I thought must be a miscommunication, ill message the chat we have here. Silence. Okay Ill call. Voicemail. Voicemail. Voicemail. Meanwhile ive brought everyone in and im trying to clean everything myself so my son can have dinner and get ready for bed. Voicemail. EMAIL for which ive still not had a reply. After SIX attempts to get a hold of anyone I finally get in touch with the site staff who give me their apologies and advise they'd send someone straight away. Half hour passes, nothing. I call again. Voicemail. Voicemail. The 9th call i leave a voicemail asking if I could at least be supplied sheets as my son needs to sleep and *ill* sort it. At the 10th call I have the pleasure of not even getting a Voicemail and get swiped off!! I give up and send my partner out for bed sheets.
Eventually the cleaners come at 6pm. Over 2 hours, and theyre very apologetic, I say its fine because this is not their fault really. Once they've cleaned and gone, babies in bed, I decide to have a tea.
$$$$
6.3Average
(3 Ratings)
"Brilliant location, super peaceful and relaxing, loved the peacocks sat on our deck and the cabin itself was large, clean and comfortable with everything you need in the kitchen to cook etc Hot tub wa..."
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Map of East Devon District
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lodge 1 Upton Lakes & Lodges Old Hill Cullompton Devon EX151RA?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and balcony/terrace.
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When traveling to East Devon District, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $0 per night.
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